You can also use your own tracking domain or third-party cookies (due to ITP 2.x).

Please note that in this case a separate activation is required. Please contact your Webtrekk consultant for this purpose.

There are 2 versions of the API available. They only differ in the output of possible error messages: Version 2 supports additional information (see Error codes). Thus, it helps to better understand the type of error.

URI Syntax


Version 2 (recommended)

Using the Ever-ID


Using the Customer-ID


Version 1

Using the Ever-ID


Using the Customer-ID


Example: Version 2 with Customer-ID

https://{{OWN_TRACKING_DOMAIN}}/segments/v2/1234567891234/23232323?customerId=04ee2ab263eeb5f0ca1139d7110f 93c8

View in Apiary .

Query Parameters




Mandatory. The trackId of the Marketing Automation account.

 How to get the account ID  


Mandatory. In the chapter Calling the API Information it is described how to find the desired placement ID.


Mandatory. This ID is used to identify the user for whom you want to retrieve information. Alternatively, you can use the ever ID.

The customer ID must contain the same value that you use for the customer ID in your tracking.