Activate and End a Whiteboard

Activation changes the status of a whiteboard to active. Mapp Engage executes the automations on active whiteboards according to the steps on the plan and the defined execution days.

Activate a Whiteboard

Prerequisites

The whiteboard passes the validation check. For this to happen the following must be true:

• All events, jobs, and filters are in a valid sequence.

• All mandatory fields are filled for each step.

Procedure

• If the whiteboard plan is logically correct and all necessary fields are filled, Mapp Engage activates the whiteboard plan. Activation changes the status of a whiteboard to active.

• When a whiteboard is active, Mapp Engage executes the automation on the whiteboard according to the sequence of steps on the plan.

• If the whiteboard has errors, you cannot activate it. A message with the error appears at the bottom of the screen and in the notification center.

1. In the ​Main Navigation​, click ​Automations​ > ​Whiteboards.

2. Open the inactive whiteboard that you want to activate.

3. In the header area of the whiteboard, on the right, click ​Activate​.

End a Whiteboard

When you manually end a whiteboard, the status changes to Ended. Mapp Engage immediately stops the execution of all automations on the whiteboard.

Procedure

1. In the ​Main Navigation​, click ​Automations​ > ​Whiteboards.

2. In the header area of the whiteboard plan you want to end, click ​End​.

To end a campaign gradually, select the Phase Out option.