Add a Coupon to a Message

Goal

Insert a coupon into a message using Engage Variables.

Prerequisites

• A coupon list must be available and contain active codes.

• The user must have permission to view the list (Permission 160 or higher).

Procedure

1. Create a new message or edit an existing one in the Compose Message screen.

   (Works for email and SMS messages.)

2. Click the Engage Variables button.
   

3. In the Engage Variables panel, open the Category drop-down and select Coupon.

   The available coupon lists are displayed, along with the number of remaining codes.

4. Click and drag the desired coupon variable into the message editor.

   A placeholder is inserted where the coupon will appear.

5. Preview the message to verify the correct placement of the coupon placeholder.

   During previews, a default test coupon (e.g., <CouponListName>_previewCoupon) is displayed.

   The real coupon code is only inserted during sendout.

6. Send the message or save it as a prepared message.

   One unique coupon code is inserted per recipient.

   If the same list is inserted more than once in the same message, the same code is reused.

Note

When a coupon message is forwarded within Mapp Engage, a new coupon code is assigned to the forwarded message.

To disable this, see Forward a Coupon Message.