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Add Coupons to SMS
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Goal
To add coupons to an SMS message.
Prerequisites
Set up SMS messaging for your system. For more information, see Set Up SMS Messaging.
Generate alphanumeric coupons in a shop or CRM system as a TXT or CSV file. Upload the coupons into a coupon list in Mapp Engage. For more information, see Import Coupons Into a Coupon List.
Create one or more dedicated groups for SMS sendout. For more information, see Create a New Group.
Background Information
You can only send alphanumeric coupons in an SMS message. You cannot send barcode coupons. SMS messages cannot display barcodes.
Procedure
In the main navigation, click Create New > Message > SMS Message.
Enter message information and click Create.
Enter the SMS text in the input field.
Click Mapp Engage Variables and select Coupon from the Category drop-down list.
Drag and drop the coupon code that you want into the SMS content area.
The current number of characters in the SMS appears beneath the input field. If the SMS contains coupon codes, the character count is not accurate. The coupon placeholder is replaced with the coupon code during sendout. The final length of the message depends on the number of characters in the coupon code.Expand the Advanced Options area. In the SMS Encoding area, specify the encoding Mapp Engage uses for the message and click Prepare Sendout.
Create the desired sendout settings and click Check Message.
Click Send Message or Schedule Message to start or schedule a message sendout.