Assign or Remove Message Category

Goal​

To apply a message category to an existing draft message in Engage.

Prerequisite​

The message to be categorized has been created and saved as a draft or prepared message.

The message category has been created. For more information, see Create New Message Category.

Background Information​

Message categories can be assigned to individual messages in Engage to make organizing and identifying messages easier. For more information, see Message Categories.

Procedure

1. In the ​main navigation​ menu, click Messages.
   ⇒ The ​Processed Messages Overview​ window is opened.

2. Next to the message to which you would like to assign a category, click ​Edit.
   ⇒ The ​Compose Message​ window is displayed.

3. At the bottom of the screen, expand the  ​Advanced Options​ area.

4. From the ​Message Category drop-down list, select the message category to be applied.

5. If no message category is desired, select ​Do not assign a category.

6. To save the changes, click​ Save as Draft.