Contact Management

Prev Next

Contact Management gives you access to all tools for handling contacts in Mapp Engage across all channels.

This section allows you to manage contact records in different ways: view and update profiles, manage group memberships, check activity, import multiple contacts, export data, and review user information. Contact Management helps you stay in control of your contact base.

Key Use Cases

  • Access and update individual contact profiles

  • Manage group memberships and profile attributes

  • View activity logs and message history

  • Export or anonymize contact records

  • Set control addresses and validate emails

  • Import new contacts into the system

How-To Guides

Looking for step-by-step help? The How-To section provides instructions for common tasks like:

  • Importing contact data into your account

  • Removing contacts from groups or the system

  • Editing or deleting contact profiles

  • Viewing message history or memberships

  • Managing contact exports or anonymization

Looking for a structured learning path?

Learn step by step in our Academy Course: Mapp Engage - Groups & Contacts.