---
title: "Best Practices for Response Queue"
slug: "best-practices-for-response-queue"
updated: 2026-05-28T10:27:59Z
published: 2026-05-28T10:27:59Z
canonical: "docs.mapp.com/best-practices-for-response-queue"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Best Practices for Response Queue

Here are some recommendations for effective usage of the Response Queue.

### Use REST API in HTTPS

HTTPS ensures that the data is transferred securely, which is especially useful when transferring PII data in those events.

### Rate limits

Configure your API to send maximum of 30 calls per hour for each method you are using, e.g. in 2-minute intervals. This ensures that you do not overload Mapp Cloud API servers and minimize occurrences of failure responses.

### One API call per type at a time

Ensure that you poll different response types when polling in parallel. Parallel same-type requests are not supported.

### Retrieve responses regularly

The Response Queue service stores events for the previous 30 days. After this time, old responses are overwritten.