Campaign Metrics
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    Campaign Metrics

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    Article summary

    The examples in this section contain the following metrics:

    • Campaign Clicks

    • Visits

    • Visitors

    • Bounce Rate %

    • Visit Duration Avg.

    • Assists

    • Assists, Unique

    • Campaign Lifecycle Contacts

    • Contacts in Customer Journey, Unique

    • Conversions

    • Conversion Initiator

    • Conversion Initiator %

    • Conversion Supporter

    • Conversion Supporter %

    • Conversion Transformer


    Example 1: Campaign Clicks, Visits, Visitors

    A user accesses the following pages via the depicted campaigns:

    Analysis: Marketing > Campaigns > Advertising Media

    Metrics

    Description

    Campaign Clicks

    How often was the data source of a campaign measured?

    Visits

    In how many visits a campaign was tracked?

    Visitors

    How many visitors used a campaign in the selected time period?


    Example 2: Bounce Rate, Visit Duration Avg

    A user accesses the following sites via the depicted campaigns:

    Analysis: Marketing > Campaigns > Advertising Media

    Metrics

    Description

    Bounce Rate %

    What was the share of bounces compared to the entries when a campaign was measured during the visit?

    Visit Duration Avg

    How long was the average duration of a visit in which a campaign was measured?


    Example 3: Campaign Lifecycle Contacts, Contacts in Customer Journey

    2 Customer Journeys were measured. The standard attribution is "last campaign wins".

    Analysis: Marketing > Campaign Categories > Campaign Channel

    Metrics

    Description

    Campaign Lifecycle Contacts

    How many campaign contacts took place in the analyzed Customer Journeys?

    Contacts in Customer Journey, Unique

    In how many Customer Journeys were campaign contacts measured?

    Further information on campaign analysis can be found in the training chapter Campaign Analyses.


    Example 4: Conversions, Assists

    2 Customer Journeys were measured. The standard attribution is "last campaign wins".

    Analysis: Marketing > Campaign Categories > Campaign Channel

    Metrics

    Description

    Conversions

    How many conversions were assigned to the campaign?

    Assists

    How many campaign contacts were measured for which no conversion was assigned

    Assists, Unique

    How often was the campaign a part of the Customer Journey, but no conversion was assigned to it?


    Example 5: Conversion Initiator/Supporter/Transformer

    2 Customer Journeys were measured:

    Analysis: Marketing > Campaign Categories > Campaign Channel

    Metrics

    Description

    Conversion Initiator

    How often was the campaign the first contact within the Customer Journey?

    Conversion Supporter

    How often was the campaign neither the first nor the last contact within the Customer Journey?

    Conversion Transformer

    How often was the campaign the last contact within the Customer Journey?

    Conversion Initiator %

    What percentage of all its accesses was made as first contacts?

    Conversion Supporter %

    What percentage of all its accesses was made neither as first nor as last contacts?

    Conversion Transformer %

    What percentage of all its accesses was made as last contact?


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