Campaign Metrics

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The examples in this section contain the following metrics:

  • Campaign Clicks

  • Visits

  • Visitors

  • Bounce Rate %

  • Visit Duration Avg.

  • Assists

  • Assists, Unique

  • Campaign Lifecycle Contacts

  • Contacts in Customer Journey, Unique

  • Conversions

  • Conversion Initiator

  • Conversion Initiator %

  • Conversion Supporter

  • Conversion Supporter %

  • Conversion Transformer


Example 1: Campaign Clicks, Visits, Visitors

A user accesses the following pages via the depicted campaigns:

Analysis: Marketing > Campaigns > Advertising Media

Metrics

Description

Campaign Clicks

How often was the data source of a campaign measured?

Visits

In how many visits a campaign was tracked?

Visitors

How many visitors used a campaign in the selected time period?


Example 2: Bounce Rate, Visit Duration Avg

A user accesses the following sites via the depicted campaigns:

Analysis: Marketing > Campaigns > Advertising Media

Metrics

Description

Bounce Rate %

What was the share of bounces compared to the entries when a campaign was measured during the visit?

Visit Duration Avg

How long was the average duration of a visit in which a campaign was measured?


Example 3: Campaign Lifecycle Contacts, Contacts in Customer Journey

2 Customer Journeys were measured. The standard attribution is "last campaign wins".

Analysis: Marketing > Campaign Categories > Campaign Channel

Metrics

Description

Campaign Lifecycle Contacts

How many campaign contacts took place in the analyzed Customer Journeys?

Contacts in Customer Journey, Unique

In how many Customer Journeys were campaign contacts measured?

Further information on campaign analysis can be found in the training chapter Campaign Analyses.


Example 4: Conversions, Assists

2 Customer Journeys were measured. The standard attribution is "last campaign wins".

Analysis: Marketing > Campaign Categories > Campaign Channel

Metrics

Description

Conversions

How many conversions were assigned to the campaign?

Assists

How many campaign contacts were measured for which no conversion was assigned

Assists, Unique

How often was the campaign a part of the Customer Journey, but no conversion was assigned to it?


Example 5: Conversion Initiator/Supporter/Transformer

2 Customer Journeys were measured:

Analysis: Marketing > Campaign Categories > Campaign Channel

Metrics

Description

Conversion Initiator

How often was the campaign the first contact within the Customer Journey?

Conversion Supporter

How often was the campaign neither the first nor the last contact within the Customer Journey?

Conversion Transformer

How often was the campaign the last contact within the Customer Journey?

Conversion Initiator %

What percentage of all its accesses was made as first contacts?

Conversion Supporter %

What percentage of all its accesses was made neither as first nor as last contacts?

Conversion Transformer %

What percentage of all its accesses was made as last contact?