Changes Behavioral Attribute

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General Information

The Behavioral attribute offers an expanded spectrum of profile data based on your customers' detailed website or app behavior. The system registers this event when a contact's behavioral attribute within a specific group changes.

Prerequisites

  • An active Intelligence - Engage account connection

  • The website/app visitor data is matched with the campaign audience using the Mapp Intelligence tracking script. For more information, see Mapp Cloud User Matching.

Configuration

Setting

Description

Event Definition

  • Any Behavioral Attribute: All behavioral attribute changes produce the event.

  • ​Specific Behavioral Attribute​: Defines the attribute that the system checks. You can select one or more attributes.

    • Any of the following:​ Selected attributes are combined with an OR operator. Contacts must match at least one of the specified attributes to continue down the path.

    • ​All of the following:​ Selected attributes are combined with an AND operator. Contacts must match all specified attributes to continue down the path.

Available Behavioral Attributes

DescriptionAttribute Name
Number of days since first Website/App visitUser Profile - Days since First Contact
Number of days since last Website/App visitUser Profile - Days since Last Contact
Number of days since last Website/App orderUser Profile - Days since Last Order
The process from the first contact to the repeated purchaseUser Profile - Macro Status
The cycle between (repeated) first contact and purchaseUser Profile - Micro Status
Total Number of Website/App ordersUser Profile - Orders
Total Number of Website/App discounted ordersUser Profile - Orders w. Discount
Total Order value tracked on Website/AppUser Profile - Order Value
Total discount value a User received on the Website/AppUser Profile - Discount Value
Total number of page impressions generated on Website/AppUser Profile - Page Impressions
Total number of visits generated on Website/AppUser Profile - Visits
% of Website/App orders with discountUser Profile - Orders with Discount Rate Percent
The amount of, e.g., Euros saved vs. the amount of, e.g., Euros spent in %User Profile - Price Sensitivity