Changes Behavioral Attribute
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    Changes Behavioral Attribute

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    Article summary

    General Information

    The Behavioral attribute offers an expanded spectrum of profile data based on your customers' detailed website or app behavior. The system registers this event when a behavioral attribute of a contact within a specific group changes.

    Prerequisites

    Configuration

    Setting

    Description

    Event Definition

    • Any Behavioral Attribute: All behavioral attribute changes produce the event.

    • ​Specific Behavioral Attribute​: Defines the attribute that the system checks. You can select one or more attributes.

      • Any of the following:​ Selected attributes are combined with an OR operator. Contacts must match at least one of the specified attributes to continue down the path.

      • ​All of the following:​ Selected attributes are combined with an AND operator. Contacts must match all specified attributes to continue down the path.

    Available Behavioral Attributes

    DescriptionAttribute Name
    Number of days since first Website/App visitUser Profile - Days since First Contact
    Number of days since last Website/App visitUser Profile - Days since Last Contact
    Number of days since last Website/App orderUser Profile - Days since Last Order
    The process from the first contact to the repeated purchaseUser Profile - Macro Status
    The cycle between (repeated) first contact and purchaseUser Profile - Micro Status
    Total Number of Website/App ordersUser Profile - Orders
    Total Number of Website/App discounted ordersUser Profile - Orders w. Discount
    Total Order value tracked on Website/AppUser Profile - Order Value
    Total discount value a User received on the Website/AppUser Profile - Discount Value
    Total number of page impressions generated on Website/AppUser Profile - Page Impressions
    Total number of visits generated on Website/AppUser Profile - Visits
    % of Website/App orders with discountUser Profile - Orders with Discount Rate Percent
    The amount of, e.g., Euros saved vs. the amount of, e.g., Euros spent in %User Profile - Price Sensitivity


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