---
title: "Channels: Create App Channel"
slug: "channels-create-app-channel"
updated: 2026-02-03T13:13:35Z
published: 2026-02-03T13:13:35Z
canonical: "docs.mapp.com/channels-create-app-channel"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels: Create App Channel

## Overview

The Create App Channel flow guides you through setting up a new mobile app channel. It is structured as a multi-step process that collects basic channel information, configuration details, and a final summary before activation.

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## Navigation Path

Administration > Channels > App > Create App Channel

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## Configuration

### Step 1 - Info

This step defines the basic channel information.

![Form for entering channel information, including name, description, and platform selection.](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/App 1 Info.png)

#### Settings

| **Setting** | Description |
| --- | --- |
| **Name** | The name of the channel. This field is required. |
| **Description** | An optional description to help identify the channel. |
| **Platform** | The mobile platform the channel is created for: “Android” or “iOS”. |

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### Step 2 - Configure

This step defines the technical and functional settings for the app channel.

![Configuration settings for channel information including credentials, environment, sounds, and features.](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/App 2 configure.png)

#### Settings

| **Setting** | Description |
| --- | --- |
| **Credentials** | Required credentials for the selected platform. - For “Android”, an FCM key is required. - For “iOS”, an App Store ID and Bundle ID are required. |
| **Environment** | Defines whether the channel is used in “production” or “development”. > [!NOTE] > **Note**: > > Only one production channel can be created per app! |
| **Sounds** | Optional sound name used for notifications sent through this channel. |
| **Buttons** | Configuration of localized button sets used in notifications. Localized buttons allow button labels to be translated for different languages. |
| **Features** | Defines which features are enabled for the channel: - In-App Messaging - Push Notifications |

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### Step 3 - Summary

This step provides a read-only overview of all information entered in the previous steps. From here, the channel can be activated or saved for later completion.

![Summary of channel creation with details on name, platform, and configuration settings.](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/App 3 summary.png)

#### Actions

| **Action** | Description |
| --- | --- |
| **Save** | Saves the current configuration and keeps the channel in its current state. |
| **Activate** | Activates the channel if all required information is complete. |
| **Close** | Closes the creation flow without activating the channel. |

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## Certificate (iOS only)

For iOS-based app channels, a certificate must be uploaded and a corresponding password provided.