---
title: "Channels: Create SMS Channel"
slug: "channels-create-sms-channel"
updated: 2026-02-03T13:13:51Z
published: 2026-02-03T13:13:51Z
canonical: "docs.mapp.com/channels-create-sms-channel"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels: Create SMS Channel

## Overview

The Create SMS Channel flow guides you through setting up a new SMS messaging channel. It is structured as a multi-step process that collects basic channel information, provider-specific configuration, and a final summary before activation.

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## Navigation Path

*Administration > Channels > Web > Create SMS Channel*

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## Configuration

The creation flow consists of three steps that must be completed in sequence.

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### Step 1 - Info

This step defines the basic channel information.

![Channel information form with fields for name, description, and provider selection.](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/sms 1 Info.png)

#### Settings

| **Setting** | Description |
| --- | --- |
| **Name** | The name of the channel. This field is required. |
| **Description** | An optional description to help identify the channel. |
| **Provider** | The SMS provider used for this channel. The available options depend on the system configuration. |

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### Step 2 - Configure

This step defines provider-specific and functional SMS settings. The available options vary depending on the selected provider.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-3AHYO5TQ.png)

#### Settings

| Field | Description |
| --- | --- |
| SMS-MT | Enables mobile-terminated messages. Provider login credentials are required when this option is selected. - **Login user** - The login username provided by the SMS provider. - **Password** - The password associated with the provider login. |
| SMS-MO | Enables mobile-originated messages. - **Codes** - Defines inbound SMS codes used for mobile-originated messages. Each code includes a name, a numeric code, a type, and an optional keyword. |

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### Step 3 - Summary

This step provides a read-only overview of all information entered in the previous steps. From here, the channel can be activated or saved for later completion.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-Y04JCSIE.png)

#### Actions

| **Action** | Description |
| --- | --- |
| **Save** | Saves the current configuration and keeps the channel in its current state. |
| **Activate** | Activates the channel if all required information is complete. |
| **Close** | Closes the creation flow without activating the channel. |

## Related

- [SMS Message](/sms-messaging.md)