Communicate With External Systems

The Send HTTP Request option in Mapp's Whiteboard makes it possible for you to communicate with any API-based business tool you are using.

You can set up a Whiteboard that will exchange data between Mapp Cloud and your other business tools such as: CRM, eCommerce/Online-Shopping, CMS, ERP systems.

It can also communicate with other digital marketing platforms, email marketing solutions and social media. For example: Zapier, Google Sheets, Google Databases, Asana, Zendesk, data warehouses such as Snowflake or Fivetran (via Google Sheets).

Scenario

You want to differentiate follow-up actions depending in whether your contacts buy online, or in your local store.

1. Create a Whiteboard.

2. Set up an HTTP Request to identify your online versus offline buyers.

3. Get instant information from your CRM.

4. Build a differentiated customer journeys. For example, send discount coupons to use online, or in your local store.

Related Topics

Using the HTTP Request Job in the Whiteboard