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Compose Push Notification (window)
- 5 Minutes to read
- Print
- DarkLight
Navigation Path
Create New > Message > Push Notification
Purpose
This step defines the content of your push notification and its behavior.
What can I do in this window?
Create or upload your notification content.
Define push actions or landing pages.
Add parameters that transfer invisible information with your push notification.
Add personalizations that individualize push notifications.
Add tags to define search results or work processes.
Create seamless Silent Push notifications.
If activated, you can create a custom attribute
Actions
Action | Description |
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Personalization | Adds recipient-specific content to the push notification during sendout. Personalization makes the content of your push notification more relevant. For push notifications, it is available for:
There are two types of personalizations:
If you insert a personalization placeholder or Mapp Engage variable into your push notification content, Mapp Engage cannot calculate the number of remaining characters. An element-based warning is displayed at the bottom of the input field. To change links, sounds, or other actions, open the Advanced Options area. |
Preview Contact | The Push Notification preview shows how the notification looks for a specific contact. |
App | Choose the app for Push Sendout. |
Content | Insert message text (header and body). |
Media | Insert images, videos, or audio, and choose a notification sound. |
Message Action | Choose if clicking the push notification will:
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Add Personalization Tag | Add a personalized element to the push content. |
Insert Emoji | Inserts an emoji image into your push notification. Over 500 emojis are available. |
Silent Push | Create and send silent push messages to your customers. This means you can send info to your app without notifying users directly. |
Previous | Returns you to step 1. Info. |
Save | Saves your push notification as a draft and keeps the window open. You can return to a draft message and edit it later. You can locate your draft messages in the Draft Messages window. |
Next | Opens step 3. Configuration of the message creation wizard. Here, you select the sendout group and the channel in which Mapp Engage sends the push notification. You can also apply a selection and prepare other sendout settings. |
Advanced Options
Setting | Description |
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Sound | Defines whether a sound plays when the notification arrives on the device of your recipient. The default setting is No Sound. Select the sound file associated with your app from the drop-down list to specify a sound. No sound plays if you select a sound file for an app other than the one you are sending to. |
Push Action | Defines what happens when a recipient taps the push notification. The following options are available:
Hint: Launch App is the default action for every push notification. All other options in the Advanced Options area automatically decrease the remaining number of characters available for your push notification. The bottom of the Mobile Push input field shows the current number of characters in your notification and the still available characters. |
Button Action | Choose one of the few pre-defined buttons, configured localized button set(s), and the button action for each button:
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Silent Push | Define the settings for a Silent Push. Silent Type and Silent Data set the action that will be performed by this message, as well as the corresponding data the user will get. Silent Type is the category of the push defined by you, which can be used to recognize the push internally. You can use anything you would like here. Silent Data must be more specific. Data is a set identifier connecting the push to an existing action within the app that should be recognizable to the selected app. Example: Silent Type: Promotion, Silent Data: "Summer sale 2021 promotion" - sending this silent push message will open the corresponding promotion offer in the app without notifying the user directly. They will then see this promotion first when the app is opened. |
Custom Attributes | You can create, update, edit, or delete Custom Attributes for better user engagement.
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Related Topics
Create a Mobile Push Notification
Link a Page or Action with a Push Notification
Insert a personalization
Add Tags to a Message