Contact Development (Net Growth)

Prev Next

Overview

The Contact Development (Net Growth) card shows how your contact base has developed over the past 30 days. It provides quick insights into whether your audience has grown or decreased, helping you evaluate the impact of your digital marketing activities.


Navigation Path

Dashboard > Start


Card Details

Each Contact Development (Net Growth) card displays the following information (in visual order on the card):

  • Active Contacts (Number) – Shows the net growth of active contacts in the past 30 days. A positive number indicates growth; a negative number indicates a decrease.

  • Contacts (Chart) – Displays the total number of contacts in your system over the past 30 days. You can hover over a date to see the exact count.

  • Not-deactivated Members (Number) (group-wide view) – Shows the net change of active members in the selected group over the past 30 days. A positive number indicates growth; a negative number indicates a decrease.

  • Members (Chart) (group-wide view) – Displays the total number of members in the selected group over the past 30 days. You can hover over a date to see the exact count.

  • View Options (⋮) – In the upper right corner of the card, you can switch between System-Wide and Group-Wide contact statistics.


Permissions

To view the Contact Development (Net Growth) card, the following permissions are required:

Permission Number

Permission Name

Description

1111

Statistics: View Group-wide Contact Statistics

Allows the user to view contact statistics for specific groups.

1112

View System-wide Contact Statistics

Allows the user to view contact statistics for the entire Mapp Engage system.


Additional Information

  • Data on the card is updated once per day. The latest changes are not displayed immediately.

  • To see the time of the last update, hover over the Active Contacts display.

  • The card helps track the overall trend of your contact base, not the individual reasons for increases or decreases.