Copy a Sent Message
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Copy a Sent Message
- 1 Minute to read
- Print
- DarkLight
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Goal
To create a copy of a message that has already been sent in your Mapp Engage system.
Procedure
In the main navigation, click Messages > Outbox > Email or SMS.
The Processed Messages window opens.In the Processed Messages window, next to the message you want to copy, click and Copy.
Mapp Engage copies the message. All of the message content and message settings are identical to the original content. This includes the description, external message ID, tags, the message category, attachments, character encoding, and other settings.You can edit, save or send a copy of the message.
It is not possible to copy a message that has been scheduled for sendout but has not yet been sent.
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