Create a Mobile Push Notification

Goal​

Create a new mobile push notification.

Prerequisites​

• You have enabled mobile app messaging for your app on the appropriate platform (iOS or Android).

• Based on the information that you provided, your Mapp representative has completed the configuration of the Mobile App Manager for your Mapp Engage system.
  If the Mobile App Manager is not enabled for your system, contact your Mapp representative.

Background Information ​

A mobile push notification is a short message sent from your app to your contact's mobile device. To receive the notification, your contact must install your app on their device and agree to accept push notifications.

Mapp Engage supports the Apple Push Notification Service (APNS) for iOS and Firebase Cloud Messaging (FMC) for Android.

Procedure

1. In the main navigation, click ​Create New​ > Message.

2. Select ​Push Notification.

3. Click Next.

4. Compose the content and personalizations for your push notification.

5. Click Save to save your push notification as a draft. A system message confirms that your push notification is saved.

6. To configure your message sendout, click ​Next.

7. Select the targeted audience: All opted-in users or Specific selection.

8. Choose the sendout time trigger: Immediately or Send notification at a specific date and time.

9. To review your sendout configuration, click ​Next.

10. To send your push notification immediately, click ​Send.

    1. You will see a Send button if your notification should be sent immediately.

    2. If your notification is scheduled for sendout in the future, you will see a ​Schedule​ button.

    3. To save your message as a draft, click ​Save​.

    4. To leave the message without saving changes click ​Close​.