--- title: "Does Marketing Automation work if users don't accept tracking?" slug: "does-marketing-automation-work-if-users-dont-accept-tracking" updated: 2024-03-15T13:11:55Z published: 2024-03-15T13:11:55Z canonical: "docs.mapp.com/does-marketing-automation-work-if-users-dont-accept-tracking" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.mapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Does Marketing Automation work if users don't accept tracking? Yes, [Marketing Automation](/v1/docs/marketing-automation) will work for 'anonymous users' or those that don't accept tracking. These users have no history and are always recognized as new visitors. The following restrictions apply: - Only real-time behaviors can be used as a target group; segments don't show historical data. - Frequency caps (specifies how often a campaign is shown) don't work.