---
title: "Edit and Copy Whiteboards"
slug: "edit-and-copy-whiteboards"
status: "update"
updated: 2026-08-28T10:31:11Z
published: 2026-08-28T10:31:11Z
canonical: "docs.mapp.com/edit-and-copy-whiteboards"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit and Copy Whiteboards

## Goal

Update an existing Whiteboard or create a copy for a new journey while avoiding message conflicts and preserving data clarity.

---

## Background Information

Whiteboards are used to design automated customer journeys. Over time, you may need to improve a journey's performance or reuse a setup for a different audience.

There are two main approaches:

- **Edit a Whiteboard** by creating a new version (Event-based and Recurring whiteboards only)
- **Copy a Whiteboard** to reuse its structure without affecting the original

Each option supports different use cases.

---

## Procedures

### 1 Edit an Existing Whiteboard

Use this option to optimize a journey while allowing existing contacts to complete their flow.

Example: improve your birthday campaign without disrupting ongoing sends.

> [!NOTE]
> Note
> 
> This option is available for Event-based and Recurring whiteboards. Scheduled whiteboards do not have an Edit option while active. To change a Scheduled whiteboard, deactivate it first, then edit it while it is inactive.

1. Click **Edit** on the Whiteboard you want to update. This creates a draft version.
2. Make the necessary changes.
3. Click **Publish** to activate the new version.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/WB versions.gif)

> [!NOTE]
> Note
> 
> - The previous version is phased out: it no longer accepts new contacts, but existing contacts continue their path.
> - Each version has its own statistics, allowing you to compare performance over time.

---

### 2 Copy a Whiteboard

Use this option when you want to reuse the structure for a different audience or campaign.

Example: You want to replicate your seasonal campaign for another customer segment.

1. Go to *Automations > Whiteboards*
2. Click the Copy icon next to the Whiteboard you want to copy.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-JZ3BQRCM.png)

> [!NOTE]
> Note
> 
> - The new Whiteboard has the same structure but no statistics.
> - This ensures a clean start with no data carried over from the original.

## Related

- [Phase Out a Whiteboard](/phase-out-a-whiteboard.md)