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      Academy

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      What is Mapp Academy?

      Mapp Academy is Mapp’s e-learning platform!

      Learn more about Mapp Empower on your own time, and in a more personalized way. Our courses include text, animations, videos, and quizzes.  You can even earn certificates to display your skills!

      How can I sign up?

      You can sign up at  academy.mapp.com.

      Which content is available?

      It includes the following courses:

      Course

      What you will learn

      Introduction

      • What Empower is used for.

      • How to navigate the system.

      Static Segments & Subscribers

      • The purpose of static segments.

      • How to create custom fields

      • How to create a static segment.

      • How to add subscribers into a static segment.

      • Where to use the static segments within the system.

      Dynamic Segments

      • The purpose of dynamic segments.

      • How to create a dynamic segment.

      • How to add subscribers into a static segment using dynamic criteria in a search.

      • Where to use the dynamic segments within the system.

      Unified Segmentation

      • What is Unified Segmentation?

      • How to create a static segment using Unified Segmentation.

      • How to create a dynamic segment using Unified Segmentation.

      • What actions are available in Unified Segmentation.

      Assets

      • The purpose of custom fields.

      • How to create custom fields.

      • How to upload images.

      • How to create visual templates.

      Messages

      • The difference between single and recurring messages.

      • How to create messages.

      • How to create a custom Welcome message.

      • How to create different Welcome messages based on subscriber trigger field value.

      • How to create a custom footer.

      Reports

      • The different types of standard reports available.

      • How to run and view Inbox Rendering and Inbox Monitoring reports.

      • How to create custom reports.

      Certification Test

      • Become a certified Mapp Empower Basic user!

      • 30-minute test

      • 25 questions to answer

      • 75% passing score

      We are working on additional courses. Stay tuned.

      Where do I find the Empower courses?

      In Mapp Academy, click on Courses > Learning paths.

      If you are using Unified Segmentation in Empower, select Mapp Empower Unified - Certification - Basic Level. Otherwise, select Mapp Empower - Certification - Basic Level

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