---
title: "Events"
slug: "engage-automations-available-events"
status: "update"
updated: 2026-02-09T09:03:12Z
published: 2026-02-09T09:03:20Z
canonical: "docs.mapp.com/engage-automations-available-events"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Events

Engage offers over 30 different events. An event triggers an automated job in an event-based automation. See [Event-Based Automation​](/v1/docs/event-based-automation).

The events are listed here with a short description and a link to a separate page with more information. On the user interface, the events are divided into categories.

## Message​

| Setting | Description |
| --- | --- |
| [Message Forwarded (C)​](/v1/docs/message-forwarded-c) | A contact forwarded a message using the Engage forward functionality. This does not include when the message is forwarded using the forward functionality of the recipient's email client. |
| [Message Reply Received (C)​](/v1/docs/message-reply-received-c) | A contact replied to a message by clicking the reply button in his email client or responding to an incoming SMS. You need to configure the ​Reply Handling​ in the group settings before using this automation. |
| [Single Sendout Finished (C)​](/v1/docs/single-sendout-finished-c) | A single message was sent to a recipient. Single messages are messages that are sent to only one recipient at a time, rather than to a whole group. |
| [​Response Received (C)​](/v1/docs/response-received-c) | The Engage system received a technical response after sendout regarding a problem with message sendout or delivery. |
| [​Message Link Clicked (C)​](/v1/docs/message-link-clicked-c) | A recipient clicked on a link in a message. |
| [Message Opened (C)​](/v1/docs/message-opened-c) | A recipient opened a message. |

## Group​

| Setting | Description |
| --- | --- |
| [Member Added to Group (C)​](/v1/docs/member-added-to-group-c) | A new member was added to a group without an opt-in confirmation. The notification mode is ​Add with Message​ or ​Add without Message​. |
| [Member Added to Group (C)​](/v1/docs/member-added-to-group-c) | A new group was created in Engage. This includes manual group creation or group creation via API or control XML. |
| [​Group Sendout Started (S)​](/v1/docs/group-sendout-started-s) | Sendout of a group message has started. |
| [Group Sendout Finished (S)​](/v1/docs/group-sendout-finished-s) | Sendout of a group message has finished. |
| [Subscribed to Group (C)​](/v1/docs/subscribed-to-group-c) | A new member subscribed to a group. Subscription must include an opt-in confirmation. |
| [Transfer by Selection Finished (S)​](/v1/docs/transfer-by-selection-finished-s) | A selection of contacts was successfully transferred to a different group. |
| [Unsubscribed From Group (C)​](/v1/docs/unsubscribed-from-group-c) | A member unsubscribed from a group, for example via API or by using the unsubscribe link in the ​Engage Variables.​ |

## Contacts​

| Setting | Description |
| --- | --- |
| [​Profile Data Changed (New) (C)​](/v1/docs/profile-data-changed-new-c) | A contact's profile data was changed. |
| [​Profile-Based Automation Applied (S)​](/v1/docs/profile-based-automation-applied-s) | A profile-based automation was applied. |
| [Registered to System (REST) (C)​](/v1/docs/registered-to-system-rest-c) | A new contact was added to the system with the API method ​UpdateRecipientNoMsg​ or ​UpdateRecipientMsg​ with the parameter ​Self=True​. |

## System​

| Setting | Description |
| --- | --- |
| [Credit Changed (S)​](/v1/docs/credit-changed-s) | A system user's credit was changed. |
| [​Event-Based Automation Finished (S/C)​](/v1/docs/event-based-automation-finished-s-c) | A preceding event-based automation executed. |
| [​External HTTP Request Received (S)​](/v1/docs/external-http-request-received-s) | An HTTP request was received from an external server. This could be information from a website or shop system. It is possible to limit the event to requests containing certain information or parameters. |
| [​Logged on to System (S)​](/v1/docs/logged-on-to-system-s) | A system user logged in to the Engage system. This includes both an API login and login via the user interface. |
| Mbox File Processing Finished (S)​ | The Engage system has finished processing and sending an mbox file. |
| [​Time-Based Automation Finished (S)​](/v1/docs/time-based-automation-finished-s) | A preceding time-based automation executed. |
| [​Conversion Registered (C)​](/v1/docs/conversion-registered-c) | Engage received information about an external event, such as a purchase in an online shop. |

## Import / Export​

| Setting | Description |
| --- | --- |
| [​Contact Import Finished (S)​](/v1/docs/contact-import-finished-s) | Import of a file with contact addresses and profile data has finished. |
| [​Related Data: Import Finished (S)​](/v1/docs/related-data-import-finished-s) | Import into a related data set has finished. |
| [Related Data: User-Specific Record Added (C)​](/v1/docs/related-data-user-specific-record-added-c) | A single record was added to a related data set. The record is associated with an email, mobile or fax address of a contact. |
| [Related Data: Record Added (S)​](/v1/docs/related-data-record-added-s) | A single record was added to a related data set. |
| [Related Data: Record Deleted (S)​](/v1/docs/related-data-record-deleted-s) | A record has been deleted from a related data set. |