The name, ID, and domain of your Mapp Engage system are shown on the system-wide contact statistics page.
Find the System Name and ID
In the main navigation, click Statistics > Contacts.
Make sure System-wide is selected.
The system name is shown above Basic Information. Basic Information lists the following details:
ID: The ID of your Engage system.
Creation Date: The date and time when the system was created.
Domain: The domain or domains of your system.
Note
To open this page, you need permission 1112 Statistics: View System-wide Contact Statistics. If you do not have this permission, ask a system user with administrator rights in your Engage system.
Identify Your System in Support Requests
When you raise a support ticket about your Engage system, include the system name or the URL you use to log in to Mapp Engage. If you cannot log in or cannot open the contact statistics, the URL alone is enough to identify your system.