---
title: "Where can I find the name and ID of my Engage system?"
slug: "engage-system-name-and-id"
description: "Find the name, ID and domain of your Mapp Engage system under Statistics > Contacts, for example to identify your system in support requests."
status: "new"
updated: 2026-11-11T08:57:51Z
published: 2026-11-11T08:57:51Z
canonical: "docs.mapp.com/engage-system-name-and-id"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Where can I find the name and ID of my Engage system?

The name, ID, and domain of your Mapp Engage system are shown on the system-wide contact statistics page.

## Find the System Name and ID

1. In the main navigation, click **Statistics** > **Contacts**.
2. Make sure **System-wide** is selected.

The system name is shown above **Basic Information**. **Basic Information** lists the following details:

- **ID**: The ID of your Engage system.
- **Creation Date**: The date and time when the system was created.
- **Domain**: The domain or domains of your system.

> [!NOTE]
> Note
> 
> To open this page, you need permission 1112 Statistics: View System-wide Contact Statistics. If you do not have this permission, ask a system user with administrator rights in your Engage system.

## Identify Your System in Support Requests

When you raise a support ticket about your Engage system, include the system name or the URL you use to log in to Mapp Engage. If you cannot log in or cannot open the contact statistics, the URL alone is enough to identify your system.

## Related Topics

- [Contact Statistics - System-Wide (window)](https://docs.mapp.com/docs/en/contact-statistics-system-wide-window)
- [Using the Mapp Customer Support portal](https://docs.mapp.com/docs/en/using-the-mapp-customer-support-portal)