---
title: "Enrich Customer Profiles With External Data"
slug: "enrich-customer-profiles-with-external-data"
updated: 2024-03-06T09:23:37Z
published: 2024-03-06T09:23:37Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enrich Customer Profiles With External Data

The HTTP connector allows you to get, and utilize user-specific data from your other business tools in real-time and enrich your contacts' profiles.

## Scenario

You want to reward your customers for reaching a certain loyalty status based on points collected on their loyalty card.

1. Create a Whiteboard.
2. Use the HTTP connector to fetch the loyalty points data from and external CRM or loyalty system.
3. Define thresholds of different loyalty levels (for example: Gold, Silver, none), with the use of conditions.
4. Update the Contact Profile in Mapp Engage with this information.

Build similar workflows based on customers' spend and/or other criteria.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/8d16cae3-980f-450f-9816-79ae686956d4.png)

## Related Topics

[Using the HTTP Request Job in the Whiteboard](/v1/docs/using-http-request-job-in-the-whiteboard)