Evaluate Contacts and Groups System-Wide

The ​Contact Statistics​ offer an overview of all existing groups and contacts in a system.

How the number of contacts has changed from system creation can be analyzed. By selecting the desired time frame in the graph, the number of system-wide deactivated contacts and the number of total contacts available in the system at any given time can be seen.

Group​

​Groups​ show the number of groups in a system at the time the data was last calculated. If a system includes more than one domain, these are added and displayed as a total.

The following groups are included in the ​Groups​ calculation:

• Active Groups

• Archived Groups

Contacts (Total)​

​Contacts (Total)​ shows the number of contacts in a system for a specific time frame.

The following contacts are included in the ​Contacts (Total)​ calculation:

• Active contacts

• System-wide deactivated contacts

Active Contacts​

​Active Contacts​ show the number of active contacts in a system for a specific time frame.

The following contacts are included in the ​Active Contacts​ calculation:

• Contacts that have  Active​ status within their group

• Contacts that have the ​Pending Aspirant​ status within their group

• Contacts that have the ​Pending​ status within their group

• Contacts that have the ​Deactivated​ status within their group

System-wide Deactivated Contacts​

​System-wide Deactivated Contacts​ show the number of system-wide deactivated contacts in a system for a specific time frame.

The total includes only system-wide deactivated contacts. Contacts that are deactivated within any group are not calculated here.