Evaluate Contacts Group-Wide

The ​Contact Statistics provide insight into the membership development of a specific group.

With the appropriate permissions, you can evaluate when and how the number of members changed in each group on a day-to-day basis.

Members (Total)​

​Members (Total)​ displays the number of members in a group during a certain time frame.

The following members are included in the number of ​Members (Total)​:

• Deactivated members

• Not-deactivated members

Deactivated Members​

​Deactivated Members​ displays the number of all deactivated members in a group in a certain time frame.

The following members are included in the number of ​Deactivated Members​ :

• Members who were manually deactivated for this group.

• Members who were automatically deactivated by the system because of bounces. For more information, see ​Reply Handling (tab).

Not-deactivated Members:​

​Not-deactivated Members displays the number of all not-deactivated members of a group in a certain time frame.

The following members are included in the number of ​Not-deactivated Members​ :

• Members with the status active: Members with the status ​Active​ have successfully completed the subscription to the group process.

• Members with the status To Be Approved: Members with the status ​To Be Approved​ still need to confirm their subscription to the group. Furthermore, the moderator must approve a subscription to the group.

• Members with the status Pending: Members with the status ​To Be Approved​ still need to confirm their subscription to the group.

• Members who are deactivated system-wide but not for the group: Members who are deactivated system-wide, but not for the group, are included in the number of not-deactivated group members.