Export Contact

Goal​

To export information on a contact entry that is stored in the system.

Hint

If necessary, filter the contacts to find your contact. For more information, see Filter Options​.

Procedure

1. In the ​Main Navigation​, click Audience​ > ​Contact Management​ > All Contacts.

   ⇒An overview of all the contacts in your system opens.

2. To the left of the contact you want to export, click ​Export Contact​.

   ⇒The system displays a message that your export has been scheduled successfully. The system sends an email with a link to the export page.

3. Click the link in the email.
   ⇒The page to download the contact export file opens.

4. Click ​Export​.

   ⇒The system downloads a csv file with all information on the user. This file includes as a minimum the unique identifier and contact information.

Export File​

Depending on your system, the export file contains the following contents.

Standard Systems

• Identifiers

• Channel Addresses

• Standard Attributes

• Related Data rows for tables linked to the contact profile

• All events for the contact since the contact entered the system

Mobile App Integrated Systems

For each app installed by the contact

• AppName_Opt_In
  This is the date the opt-in for the app took place.

• AppName_Opt_Out
  This is the date the user opted out of the app.

• AppName_Last_Open
  The date the app was last opened.

• AppName_Push_Sent
  The date the app sent a notification.

• AppName_Last_Activation
  The date the app was last used.

For Mapp Engage-Mapp Acquire Integrated Systems

• Mapp Acquire UUID(s) matched to the Contact ID

• User IP

• Geo Latitude

• Geo Longitude