FAQs

Find all FAQs about working with Engage here. Couldn't find a solution for your specific issue? Do not hesitate to contact your dedicated Account Manager.

URL Encoding in FTP, SFTP, and FTPS Connection Strings

Differences between the Event "​Reacts to Email Message"​ and the "​Email Reaction​​" Filter

FAQs on the Engage Campaign Dashboards

iOS 15 and Mapp

Match Contacts between Engage and Intelligence without Redirects

Quotes in Engage CMS 2 content

What is Data Store?

What is Email Anonymization in Mapp Cloud?

What is HSTS?

Why am I getting a HTTP 400 or 413 error when clicking a link?

Cookie based Conversion Tracking - Domain matching and conversion statistics explanation

Deleting or changing Custom Attributes

Engage System User management - differences between Client Administrator and Marketing Manager roles

Images do not display as expected in Microsoft Outlook desktop client

Link is not tracked or missing link category statistics

LOCK_IMPORT_SENDOUT group cannot be locked in exclusive mode

Manual import restrictions on Mapp Engage

Reactivate systemwide deactivated contacts

Read-Online loinks generate HTTP 408 Request Timeout error

SMS billing - Possible differences between messages sent and sms invoiced

URL Encoding and what characters are valid in a URI

iOS 17 Link Tracking Protection and Mapp