Formulas

Shows in what percentage of all visitors the dimension was tracked. Example: Suppose there are two users: the first user visits the pages "Home" and "Search", the second user only visits the page "Home". The pages analysis shows the following...

Shows in what percentage of all visits the dimension was tracked. Example: Suppose there are two visits: In the first visit, the pages "Home" and "Search" are accessed, in the second visit only the page "Home" is accessed. The Pages analysis sh...

Shows the percentage of viewed products, that were also added to the shopping cart within the same visit. Further information Training chapter  Basic Metrics

Shows the amount of campaign contacts in the customer journey, that did not get the conversion assigned based on the default attribution. It is a customer journey metric, thus it is only available, when a website goal was achieved. Example: ...

Shows the number of customer journeys, during which a campaign was used, but to which no conversion was assigned based on the default attribution. It is a customer journey metric, thus it is only available when a website goal was achieved. Exam...

The metric of the cohorts analysis shows, how the average order value per month developed since the first visit. Use the metric with the dimension "Cohorts (Monthly)". Month 0 = The order value generated on average within the first 29 days. Mont...

Shows, how many seconds of the media were actually played on average. Example User A watches a video for 30 seconds, User B watches the video 20 seconds. The Avg Play Duration = (30 + 20 ) / 2 = 25 seconds.

Shows the share of entries that had only one page impression in their visit. Often this formula is used to evaluate marketing campaigns or entry pages. Example: A user views three pages: Days analysis  ( Visitors > Traffic ) Fo...

Shows in percentage, how often a brand keyword was used in an external search request via the search engine. The brand keyword has to be denoted in the marketing configuration ( Q3 > Configuration > Marketing Configuration > Brand Search &...

Shows the ratio of campaign costs to order value.

Shows the campaign costs per order. The default attribution model is used.

Displays the number of campaign clicks in relation to total campaign views.

The Campaign eCPC (effective Cost per Click) shows the campaign costs per campaign click.

The Campaign eCPM (effective Cost per Mille) shows the campaign costs per one thousand impressions.

Shows, how often a campaign on average was clicked within a customer journey. Further information Training chapter Basic Metrics

Shows the number of days, that passed on average from the first campaign contact to the achievement of a website goal. "0" means that the duration was less than 24 hours.

The Campaign ROI (return on investment) shows the order value excluding the campaign costs. The default attribution model is used.

Shows the ratio of page impressions to the clicks on the same page.

Shows the number of events (e.g. links), that were clicked within a visit.

Shows, what percentage of the campaigns were the first contact within the customer journey. At least 2 campaign contacts have to exist. Mapp Intelligence differentiates between 3 status within the customer journey: Conversion Initiator Conv...

Shows the ratio of visitors per day to orders. Due to the metric scope "Visit", all orders in a visit are considered. Because "Visitors, Daily Unique" is used, you also can compare the conversion rate for time periods with different length....

Shows in which share of all visits the best depth of engagement was reached. Depths of Engagement can be configured individually at Mapp Q3 > Configuration > Depths of Engagement . Further information can be found in the training chapte...

This formula shows how many orders visitors performed in their first visit. The filter restricts the data on the first visit. Using the metric scope "Visit", all orders within a visit are taken into account. Similar figures Conversion R...

The metric of the cohorts analysis shows, how the conversion rate developed per month since the first visit. Use the metric with the dimension "Cohorts (Monthly)". Month 0 = The conversion rate within the first 29 days. Month 1 = The conversi...

Shows the ratio of visitors to orders. If you use this metric together with time dimension, visitors are counted uniquely per time unit. Because the metric scope "visit" is used, all orders in the visit are counted. Example: A user per...

Shows, what percentage of campaigns participated in a customer journey while neither being the first nor the last contact. At least 3 campaign contacts have to exist. Mapp Intelligence differentiates between 3 status within the customer journey: ...

Shows, what percentage of the campaigns were the last contact in the customer journey. If the customer journey only consists of one campaign contact, this is assigned as "Conversion Transformer". Mapp Intelligence differentiates between 3 status...

The "Conversion Value Supported" is the conversion value to which a campaign contact contributed without getting assigned the conversion (according to the standard attribution). Example for the standard attribution "Last Campaign": If a so...

Shows the average value of a conversion. The conversionvalue is based on a tracked conversion, thus a website goal was achieved. Depending on the website goal the conversionvalue is: Website goal "Order": Conversionvalue = Order Value Webs...

Shows, on which day after the first contact in the customer journey an ad media was accessed on average. "0" shows the same day.

Shows how many devices or browsers a visitor uses. Users can only be identified across multiple devices or browsers when passing the login information as a customer ID and/or when using the Cross Device Bridge.

Shows the average amount of e-commerce events, that a user generated in the course of a visit after a campaign click. All e-commerce events on the campaign landingpage are not considered for the calculation of the engagement. The same goes for t...

Shows the share of entries on the visits. This metric is often used in pages analyses. An entry is assigned to the page that was accessed first within a visit. Example: A user views the following pages: Pages analysis  ( Navigati...

Shows the share of exits on the number of visits. This formula is often used in the pages analysis. An exit is assigned to the page that was viewed in the visit last. Examples: A user views the following pages: Pages Analysis  ( ...

Shows in percentage, how often a form was not submitted.

Shows the ratio between form field accesses and form field abandonments. Thus, in how many percents a specific form field was accessed, but the form was not submitted. No interaction with the field has to be measured in order to track it. The mea...

Shows in percentage, how often a form field was completed.

Shows, how often a form field was the last field in a form to have the focus/cursor. This means, a mouse click was performed into this form field or a keyboard entry happened. It is not relevant, whether the form was abandoned or sent. Example:...

Shows, for what percentage the media was viewed. Example: A video is 2 minutes long and 1 minute was viewed. "Maximum Run Time %" is 50 %.

This formula shows which share of media viewers (i.e., Visitor with at least one media view) have been assigned to a specific dimension value. This formula is mainly used in media analyses. Here it shows which share of all media viewers have view...

Shows the share of visits with a mobile device on all visits.

Shows the share of visitors, that visited the website for the first time and clicked a campaign on all visitors, that clicked a campaign. New visitors are identified by Mapp Intelligence if no cookie exists and/or a no known customer ID is tracked....

Shows the share of new and unknown visits on all visits. The recognition of a user as a New Visitor or Returning Visitor is based on cookies and/or the Customer ID. Example: The green user performs her first visit on Feb 13 and her second visit...

Shows the average order value per order. If you use this metric in campaign analyses, the calculation is done based on the defined default attribution.

Shows the share of referrer accesses that were tracked without a campaign that was based on a media code. Similar Figures Qty Organic Source Qty Sources Qty Campaign Source Qty Campaign Source % Further Information Training document R...

Shows the average amount of page impressions per visit. Further information Training chapter Basic Metrics

Shows on which position within the customer journey the ad media was accessed on average. Example: In a customer journey, a campaign was accessed in the first and third positions. "Position in Campaign Lifecycle Avg" is "2".

Shows on which position in percentage the campaign has been within the customer journey : 0 % = at the start, 100 % = at the end. Examples A) One campaign within the customer journey Customer Journey: Campaign A B) Two campaigns withi...

Shows, what percentage of accesses of a process step accessed the subsequent process step or an optional step. The fact on how the conversion is counted specifically depends on the chosen validity in the configuration of the process: Validity...

Shows the percentage of accesses, for which the following mandatory or optional process step was not accessed. The fact on how the exit is counted specifically depends on the chosen validity in the configuration of the process: Validity "Proc...

Shows the ratio of product purchases to product views. Further information Training chapter Basic Metrics

Product list tracking allows you to analyze which products were viewed and clicked on which position on the product overview page. This figure shows the ratio of product views to product views in the list. The calculation is only working when usin...

Product list tracking allows you to analyze which products were viewed and clicked on which position on the product overview page. This figure shows the average position that products added to the cart were viewed in the product list.

Product list tracking allows you to analyze which products were viewed and clicked on which position on the product overview page. This figure shows the average position of purchased products in the product list.

Product list tracking allows you to analyze which products were viewed and clicked on which position on the product overview page. This figure shows the average position in the product list where the products were viewed.

Product list tracking allows you to analyze which products were viewed and clicked on which position on the product overview page. This figure shows the average position for products that were viewed in the product list.

Shows the average amount of products in the shopping cart. Note: This metric is not suitable for being used in product analyses, as "Qty Purchased Products" has a direct product relation. In this case, the metric depicts, how often the same pr...

Shows the average number of product views per visit.

Shows the amount of products added to the shopping cart, that were not purchased within the visit. Further Information Training chapter  Basic Metrics

Shows the share of all referrer accesses that happened via campaigns based on media codes. Similar Figures Qty Sources Qty Campaign Source Qty Organic Source Organic Source % Further Information Training Document  Referrer Analyse...

Shows, how often a form was submitted. "Submitted" means the use of the submit button of a form.

Shows on which ranking position in the shopping cart the product was placed on average at the time of the purchase. Examples: 2 orders were performed: This yields the following results for this metric:

Shows the ratio of returning visits to all visits. The assignment of whether a visitor is a new visitor or a returning visitor is done by the presence of a cookies and/or customer ID.

Shows the share of visits with at least one product in the shopping cart that did not lead to a purchase (i.e., the product was not purchased within this visit).

Shows the percentage of products, that were added to the shopping cart but not purchased within the same visit. Further information Training chapter Basic Metrics

Shows in percentage, how often a form was sent (thus, the submit button was clicked).

Shows the conversion rate for teasers, i.e. the rate of teaser views to teaser conversions. Example: A teaser was viewed 10 times; in one case, a website goal was attained via this teaser. Then the teaser conversion rate is 10 percent. Further ...

Shows the click rate of teasers, i.e. the rate of teaser views on teaser clicks. Example: A teaser was viewed ten times and clicked one time. Then the teaser CTR is 10 percent. This metric is available after configuring the parameters for teaser t...

Shows the time that passed between the campaign click and the achievement of a website goal. Note that the time is calculated for each Campaign Click, not only for the last one.

Shows the share an object (e.g. campaign, page, weekday) has on the total turnover. Example: 2 users access the following pages ("Page C" is the order confirmation page) and generate the corresponding turnover: The following values are dep...

With this metric, it is possible to evaluate campaigns in reference to their long-term value. For example, it could be that a campaign generated only a few conversions in the short term but nevertheless attracted valuable customers. Shows the o...

Shows the relation of the number of orders to the number of visits.

Shows the share of orders with a discount on the total amount of orders. Note that the use of this metric over time is usually not useful, as there is no time reference.

Shows the average order value that a visitor generated since his first contact. Note that the use of this metric over time is usually not useful, as there is no time reference.

Shows the share of returns on all orders. Note that analyzing the development of this formula over time is usually not useful because there is no time reference. The return must be passed to Mapp Intelligence using the predefined E-Commerce param...

Shows how many days passed on average between visits. Note that the use of this metric over time is usually not useful, as there is no time reference.

Shows how many days, on average, passed between visits. Mapp Intelligence determines the distance to the previous visit in days for every visit. The first visit is not considered for the calculation. The value is depicted as average in the metr...

Shows the number of days that have passed on average between orders. Mapp Intelligence determines the distance to the previous order in days for each order. The number of days to the first visit is depicted for the first order. Further Information...

Shows the average number of days passed between the first visit and the first order.

Shows the probability of a visitor not visiting your website within the next 90 days. Predicted Conversion Probability, Predicted Churn Probability, Predicted Next Basket, and Predicted Customer Lifetime Value are part of Mapp Cloud's Artificial I...

Shows the probability of a visitor making a purchase within the next 30 days. Predicted Conversion Probability, Predicted Churn Probability, Predicted Next Basket, and Predicted Customer Lifetime Value are part of Mapp Cloud's Artificial Intellige...

Shows the order value a user predicted to generate within the next 12 months. The calculation is based on the prediction for the Next Basket Value and multiplied by 12 to get a predicted value for the next 12 months. Predicted Conversion Probabi...

Shows the percentage of visitors that used more than three devices (or browsers). Note that users can only be identified across multiple devices or browsers when passing the login information as a customer ID and/or when using the Cross Device Br...

Shows the percentage of visitors that used exactly one device (or browser). Please note that users can only be identified across multiple devices or browsers when passing the login information as a customer ID and/or when using the Cross Device B...

Shows the percentage of visitors that used exactly three devices (or browsers). Please note that users can only be identified across multiple devices or browsers when passing the login information as a customer ID and/or when using the Cross Devi...

Shows the percentage of visitors that used exactly two devices (or browsers). Please note that users can only be identified across multiple devices or browsers when passing the login information as a customer ID and/or when using the Cross Device...

Shows the percentage distribution of the metric "visits" within the analysis. Example: Suppose that in a visits, only the pages "Home" and "Search" are tracked. The Pages analysis shows the following data:

Shows the percentage of visits, that started with campaigns basing on an URL parameter. The basis for this is, that campaigns are measured in Mapp Intelligence.

Shows how many seconds a visit lasted on average. Because of the "Pages" scope, this formula does not always show the duration of the whole visit. For the last page of a visit (exit page), the page duration cannot be determined. 30 seconds are u...

Shows what percentage of all visits did not start with a campaign basing on an URL parameter. The basis for this is, that campaigns are measured in Mapp Intelligence.

Shows the number of visits a visitor makes. Example A user views three pages: For the corresponding day, two visits are shown because there were more than 30 minutes between the pages "search" and "home". Visits per Visitor is 2.   ...

Shows the percentage of visits, in which a brand keyword was tracked in the external search phrases via the search engine.

Shows the percentage distribution of the metric "Visitors" within an analysis. Please note that this formula is often confused with the formula % of All Visitors . Example: A user visits the pages "Home" and "Search". The Pages analysis shows th...

Shows the share of visitors via mobile phone on all visitors.

Shows the share of visitors via PC/Laptop on all visitors.

The metric of the cohorts analysis shows, what percentage of the new visitors of a defined month returned per month. Use the metric with the dimension "Cohorts (Monthly)". Month 0 = Returning visitors within the first 29 days. Is always 100 %. ...

This figure shows the average position of products viewed in the wishlist.