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Mapp Engage Glossary
A/B Testing A method of testing two variations of a campaign to determine which version performs better. A/B testing helps optimize content, design, and messaging strategies. For example, you can send messages with two different subject lines to te...
Overview of the User Interface
Explore the main areas and features of your system. This page provides an overview of the key sections of the user interface, guiding you to the most relevant tools and functionalities.
System Requirements
As a cloud-based application, Mapp Engage runs in a standard web browser. With the speed at which browsers are updated, it is not always possible to pre-certify every browser. We provide "best effort" support for functional issues with new releases ...
Date Picker in Mapp Engage
Mapp Engage Clusters and Time Zones
Mapp Engage is hosted on so-called clusters. Each Engage system has a default time zone that depends on the cluster it is on. Knowing which cluster and time zone are relevant to your Engage system is helpful, as they may affect how imported data be...
Change the Mapp Engage Interface Language
Goal To change the language of your Mapp Engage system. General Information By default, the interface language of Mapp Engage is the same as the language of your browser. If this information is not available, the default language is English. Eng...
Global Search
The global search lets you search for any element (e.g., Messages, Groups) and contact in Mapp Engage. Navigation Path​ In the top navigation, click the search symbol and enter your search criteria. What can I search for? Element by name ....
Best Sendout Channel in Mapp Engage
What is Best Sendout Channel? Best Sendout Channel is a pre-calculated statistic that allows you to create intelligent segments, based on which channel is most used by the contact: Email, Push or InApp. The statistic is currently unavailable for SM...
Best Sendout Time in Mapp Engage
Best Sendout Time is part of the Mapp AI Assistant package. It is a pre-calculated statistic that allows you to reach your contacts at the right time and boost engagement rates. This calculation is based on your contacts' opens and clicks. ...
List of Objects used in Example Configurations
This page includes some of the objects we created in Mapp Engage for the purpose of creating examples in our online documentation. You may use them for reference. Groups Attributes Prepared Messages Segments
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