General

A/B Testing A method of testing two variations of a campaign to determine which version performs better. A/B testing helps optimize content, design, and messaging strategies. For example, you can send messages with two different subject lines to te...

Explore the main areas and features of your system. This page provides an overview of the key sections of the user interface, guiding you to the most relevant tools and functionalities.

As a cloud-based application, Mapp Engage runs in a standard web browser. With the speed at which browsers are updated, it is not always possible to pre-certify every browser. We provide "best effort" support for functional issues with new releases ...

Mapp Engage is hosted on so-called clusters. Each Engage system has a default time zone that depends on the cluster it is on. Knowing which cluster and time zone are relevant to your Engage system is helpful, as they may affect how imported data be...

Goal To change the language of your Mapp Engage system. General Information By default, the interface language of Mapp Engage is the same as the language of your browser. If this information is not available, the default language is English. Eng...

The global search lets you search for any element (e.g., Messages, Groups) and contact in Mapp Engage. Navigation Path​ In the top navigation, click the search symbol and enter your search criteria. What can I search for? Element by name ....

What is Best Sendout Channel? Best Sendout Channel is a pre-calculated statistic that allows you to create intelligent segments, based on which channel is most used by the contact: Email, Push or InApp. The statistic is currently unavailable for SM...

This page includes some of the objects we created in Mapp Engage for the purpose of creating examples in our online documentation. You may use them for reference. Groups Attributes Prepared Messages Segments