--- title: "Get Post-Event Feedback" slug: "get-post-event-feedback" updated: 2024-04-26T10:02:45Z published: 2024-04-26T10:02:45Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.mapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Get Post-Event Feedback ## Scenario​ Send a message to request feedback after an event. The message is sent a week after the event. Only contacts who registered for the event receive the message. ## ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/4be0b643-a47b-4d50-ab1a-60409e95b535.png) ## Benefits​ - Invite contacts to provide feedback about an event or conference. - Encourage post-event engagement with your brand or company. ## Marketing Inspiration​ - This automation adds all event attendees to a separate group. The contacts' other group memberships are not affected. Extend this automation to communicate and interact with your event attendees. - Add a step to this automation to include a message that thanks attendees for their registration and providing event details. Save the registration confirmation as a prepared message. Add another ​Event-based Job​ module to the whiteboard. Connect it to the ​Event​ module that reacts to registrations and select the job ​Send Prepared Message to Contact (C)​. ## Prerequisites​ To know who successfully registered for the event, you need to use conversion tracking. Conversion tracking tracks when a contact reaches a goal page on your website. In this case the goal page is registration confirmation for the event. See [Conversion Tracking​](/v1/docs/conversion-tracking-basics). Each conversion tracking has a unique name in the system. You need to know this name before you start. ## Procedure​ This procedure has three parts. A) Create the prepared message *​***RequestFeedback​**. B) Create a new group **​EventAttendees​**. This group contains only the contacts attending your event. You can use this group to communicate with attendees. C) On a whiteboard, create an event-based automation that stores the date and time of conversion in the contact's profile. On the same whiteboard, create a time-based automation that sends the prepared message 7 days after the event. ### A) Create the Message​ | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/04048699-21a0-41ea-8490-a928287ab45c.png) | ​RequestFeedback​ | In the ​Quick Links​, click ​**New Message**​. Add the message content. Save the message as a prepared message. See [Save Draft as Prepared Message​](/v1/docs/save-draft-as-prepared-message). | | --- | --- | --- | ### B) Create the Attendees Group​ Create a new group ​EventAttendees​. ### C) Create Automations​ 1. In the ​Automation​ area, create a new whiteboard. 2. Drag these modules onto the whiteboard: a ​Time​ module, a ​Time-based job​ module, a ​Event​ module and a ​Event-based job​ module. 3. Drag and drop between the ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/c5f9ce98-c084-4fc5-a0f2-0acfdf6efcd3.png) symbols to connect the modules as shown. 4. Define the module settings as follows: | a. Event Module | Field | Entry | | --- | --- | --- | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/cb20b788-5b67-4ffb-9ca3-7c564a38078d.png) | Name | Enter a name for the module. | | Event | [Conversion Registered (C)​](/v1/docs/conversion-registered-c) | | Conversion Tracking | Select the conversion event that tracks event registration. | | b. Event-based Job Module | Field | Entry | | --- | --- | --- | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/887794b0-2bd4-4541-adce-d558e0b407b2.png) | Name | Enter a name for the module. | | Job | [Add Contact to Group (C)​](/v1/docs/add-contact-to-group-c) | | Contact | Select the ​Use Event Parameter​ check box. | | Group Name | Select the new group ​EventAttendees.​ | | Notification | ​Add without Welcome Message​ | | c. Time Module | Field | Entry | | --- | --- | --- | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/5fa5dc71-3dc9-4f29-86c3-215f534b5f69.png) | Name | Enter a name for the module. | | Date | ​Specific Date​ Click the ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/97ab2a08-c0d8-4ea2-806a-8e21e7f84c7c.png) symbol to select the date from a calendar. | | Time Zone | Select the time zone of sendout. This does not have to be your own time zone. | | d. Time-based Job Module | Field | Entry | | --- | --- | --- | | ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/5cd21d60-c3a5-47ec-a0e4-aec7f9e16dc4.png) | Name | Enter a name for the module. | | Job | [Send Prepared Message to Group​](/v1/docs/send-prepared-message-to-group)​​ | | Group Name | Select the new group ​EventAttendees​. | | Message | Select the message ​RequestFeedback​. | 5. Click **​Next​**. 6. Define the desired time frame and notifications. 7. Click **​Activate​**to immediately activate the whiteboard. Only active whiteboards are executed by the system. ⇒ The whiteboard is saved and activated. The automation has the status ​Running​ if the start date is immediate and ​Scheduled​ if the start date is in the future. > Gain insight into the performance of your message in the ​Statistics​ area. All of the feedback messages are evaluated together as a single message. This allows you to see at one glance how these messages are performing. See [Message Statistics (window)​](/v1/docs/message-statistics-window).