Contents x
      Group Management
      16 Articles  in this category
        • Print
        • Share
        • Dark
          Light
        Contents

        Group Management

        16 Articles in this category
        • Share
        • Dark
          Light

        Group Management

        A group is a list of addresses to whom you send messages. Groups are the primary way that you organize contacts and send messages. Many settings, including sendout settings, are managed on the group level. Group Creation​ You can create as many g...

        Group Management (window)

        Navigation Path​ Audience > Group Management > Groups Purpose​ This window provides an overview of all the groups in your Mapp Engage system. A group is a list of contacts to whom you send messages. In Mapp Engage, groups are the pr...

        Create New Group (window)

        Navigation Path​ New > Group Management > Create Purpose​ In this window, you create a group in Mapp Engage. A group is a list of contacts to whom you send messages. Groups are the primary way that you organize contacts and send mess...

        Copy Group (window)

        Navigation Path In the ​Main Navigation click Audience >  Group Management > Groups. ⇒ The ​ Groups​ window opens to the ​ Group ​ tab. In the ​ Actions​ column, click > ​ Copy Group ​. ⇒ The ​ Group Details​ wi...

        Group Settings

        17 Articles in this category

        Group Attributes

        9 Articles in this category

        SuperGroup

        4 Articles in this category

        Group Moderation

        2 Articles in this category

        Timed Link Redirection

        3 Articles in this category

        Create a New Group

        Goal​ To create a new group. Background Information​ A group is a list of contacts to whom you send messages. Groups are the primary way that you organize contacts and send messages. Many settings, including sendout settings, are managed on ...

        Copy a Group

        Goal​ To create a group that is based on the configurations of an existing group. Prerequisites​ The access to the feature depends on the permissions of your role. Background Information​ The copy function applies most of the settings of the or...

        Delete a Group

        Goal​ To delete a group. Prerequisite​ The user who deletes the group is the owner of the group. Background Information​ Deleting a group affects all actions related to the group (for example, links to the group from web pages). After the delet...

        Change Group Owner

        Goal​ Transfer ownership of one or more groups. Prerequisite​ The user who designates the new owner must have the right to change the profile of other system users. Background Information​ Depending on the configuration of the group, the owner ...

        Add Test Recipient to a Group

        Goal​ To designate members of a group as test recipients. You have two options: Add a New Group Member as a Test Recipient​ Designate an Existing Group Member as a Test Recipient​ Background Information​ A test recipient receives preview...

        Login as Group Owner

        Goal​ To review the permission settings and available functions of the owner of a group. This enables a system administrator to make sure that users have the necessary permissions to perform activities in the system.. Prerequisite​ The administra...

        Manage Replies to Email Messages

        Goal To manage incoming replies to your email messages. Background Information​ When you send an email with Mapp Engage, the recipients can reply directly to the email. These replies can include auto-responses, questions, service requests or othe...

        Access the Inbox with IMAP

        Goal​ Configure the reply handling for a group so that replies are managed in an IMAP folder. Replies are saved in an IMAP folder. You can access the replies with an email program. An IMAP inbox can only receive messages (with attachment)...

        Activate the Evaluation of Opens of HTML Messages in a Group

        Goal​ To activate the evaluation of message opens. A personalized tracking pixel is added to every HTML message. These settings are controlled on a group-specific basis. Background Information​ To determine whether a message was opened, an invisi...

        Define Sendout Speed for a Group

        Goal​ To define the sendout speed for messages in a group. Background Information​ The sendout speed setting is helpful for limiting deliverability problems with large groups. Unless customized manually, the standard setting for sendout is maximu...

        Activate Link Tracking for a Group

        Goal To evaluate the number of clicks on a message. The settings for link-tracking are group-specific. Background Information​ Link tracking is only possible when links are redirected to a Mapp Engage address (see ​How Mapp Engage Measures Email...

        Activate Tracking of Openings for a Group

        Goal​ A tracking pixel is inserted into an HTML message to evaluate the number of times it was opened. The settings for activating opening tracking are group-specific. Background Information​ The insertion of a tracking pixel makes tracking of me...

        Twitter Cards

        A ​Twitter Lead Generation Card​ is a type of promotional Tweet. Use this type of Twitter Card to generate interest in your brand and invite Twitter users to sign up for your newsletter. These cards are easy to set up and simple to interact with. Th...

        Configuration Template

        7 Articles in this category