Group Settings

What can I do in this area?

Create and edit group-specific settings.

General Group Settings​

Owner / Managers

• The group owner and managers are displayed in the General Settings tab.

• To assign roles within the group, refer to Assign a Group Role.

• For instructions on assigning a group-owner role to a manager, see Change Group Owner.

Group Category

Each group can be assigned to a category, making it easier to manage statistical analysis and reporting across different types of groups.

• For more information, see Group Categories.

• To create a new group category, refer to Create New Group Category.

Country / Language

The country and language settings determine the default system message settings for the group. These settings can be adjusted in the General Settings tab.

Group Subscription Settings​

Moderated Group Membership

When a group is moderated, the group moderator must approve every potential subscriber before they join the group.

• For more information, see ​Moderated Group Memberships.

• For how-to instructions, see ​Moderate Group Membership.

MPS Parameters

MPS Parameters are added to request forms on Mapp Engage landing pages to indicate mandatory input fields. These parameters are configured in the General Settings tab.

Landing Pages

Landing pages are special web pages created in Mapp Engage, allowing recipients to update profile data or manage subscriptions.

• For more information, see ​Landing Pages.

Moderation and Notification Settings​

Moderated Sendouts

When messages are moderated, an owner or manager must approve each message before it is sent.

• For more information, see Message Moderation.

• For instructions, see Create a Message Moderation Process.

Moderated Membership

When group membership is moderated, the moderator must personally approve every applicant.

• For more information, see Moderated Group Memberships.

• For instructions, see Moderate Group Membership.

Owner Notifications

The group owner can receive notifications for every subscription and unsubscription. They can also receive XML notifications for sendouts, profile changes, (un)subscribes, bounces, and blacklisting. Notification settings are defined in the Notifications tab.

Message-Related Settings​

Sendout Speed & Time

You can set the speed and timing of sendouts for the group. These settings are configured in the Sendout Options tab.

Sender Name

You can change the sender name and address for the group. These settings are created in the General Settings tab.

Channel

Set a preferred channel for all group sendouts. This applies to group members without a specific read mode stored in their attributes. Settings are entered in the Sendout Options tab.

Message Header / Footer

Create and store a specific header or footer for all group messages in the Sendout Options tab.

Deliverability​ Settings

List-Unsubscribe Header

Adds a visible unsubscribe button to a message, supported by most ISPs and email clients.

• For more information, see Add Standard List-Unsubscribe Headers.

Responses and Deactivation

A spam complaint response triggers immediate deactivation of the recipient in the group. Other response categories have a default deactivation setting of one response within seven days. It is recommended to use deactivation settings provided by deliverability experts. Response handling settings are defined in the Deactivation tab.

Tracking​ Settings

Opens & Clicks

Preferences for tracking message opens and link clicks are set in the Tracking & Links tab.

• For how-to instructions, see Activate the Evaluation of Opens of HTML Messages in a Group.

Link Parameters (for web analytics)

Add parameters for external link tracking with a web analytics tool in the group settings.

• For instructions, see Add Parameters to All Links in a Message.

• To exclude a link, see Exclude Links From Link Parameters and Tracking & Links tab.

Inbox Monitoring

Inbox Monitoring uses a seed list to test message deliverability across different domains.

• For more information, see Inbox Monitoring.

• For instructions, see Enable Inbox Monitoring.

Message Reply Settings​

Reply Handling

This defines how Mapp Engage manages replies to messages (e.g. when a recipient uses the reply button in their email client).

• Settings are configured in the Reply Handling tab.

• For instructions, see Manage Replies to Email Messages.

IMAP Inbox

Configure reply handling for a group so replies are managed in an IMAP folder.

• For instructions, see Access the Inbox with IMAP.