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How to Set Up Multi-Factor Authentication for Mapp Intelligence
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Prerequisites
MFA is available upon request and needs to be activated first. Contact your Customer Success or Account Manager for more information.
Install the Google Authenticator app, or Authy on the mobile device that you will be using for authentication.
Procedures
Generate initial verification code
To generate your initial verification code, click First-Time Code on the login page.
⇒ The login page refreshes automatically.
Enter your user email address and the initial password from your account manager. Click Login.
⇒ A QR code appears.To scan the QR code, use the authentication app on your phone or tablet.
⇒ The app sends an authentication code to your mobile device.Use the browser back button or the bookmark for your system to open the main login page again.
Enter your user name, password, and the current MFA code. Click Login.
⇒ The start page opens.
To enter the authentication code quickly, open your authentication app before you log in to the system. If you do not have access to your app or code, return to the original login page and click Lost Code.
Retrieve a lost verification code
To retrieve a lost verification code, click Lost Code on the login page.
⇒ The login page refreshes automatically.
Enter your user email address and the initial password from your account manager. Click Login.
⇒ A QR code appears.To scan the QR code, use the authentication app on your phone or tablet.
⇒ The app sends an authentication code to your mobile device.Use the browser back button or the bookmark for your system to open the main login page again.
After your user name and password, enter the current MFA code. Click Login.
⇒ The start page opens.