--- title: "Inbox Monitoring Summary (tab)" slug: "inbox-monitoring-summary-tab" updated: 2024-03-27T08:31:01Z published: 2024-03-27T08:31:01Z canonical: "docs.mapp.com/inbox-monitoring-summary-tab" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.mapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Inbox Monitoring Summary (tab) ## Navigation Path ​*Statistics​ > Group Messages* ​ *>* ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/a5476c1c-eeee-4551-bd18-a154e4ee5dc0.png) *> Delivery performance > Inbox Monitoring Summary* > To view the ​Inbox Monitoring​ tab, the feature Inbox Monitoring must be enabled for your Mapp Engage system (see [Inbox Services](/v1/docs/inbox-services)). For further information please contact your Customer Success or Account Manager. If this function is not activated, this tab will not be visible. ## Inbox Monitoring Summary The Inbox Monitoring Summary tab displays the results of a deliverability analysis that uses test addresses to test deliverability at different domains. The deliverability of messages can be evaluated in the ​Inbox Monitoring Summary tab using different parameters. > The rates of inbox placement, spam, and missing are rounded due to a small seed list. ### Available Information | Information | Description | | --- | --- | | **​Inbox (Rate)** | This entry shows the number and percentage of messages that arrived successfully. | | ​**Spam (Rate)** | This entry shows the percentage of messages that landed in the spam folder. It is calculated as follows: ​**Spam Rate = Number of test messages in the spam folder / Total number of test messages sent​** | | ​**Missing (Rate)** | This entry shows the percentage of messages that could not be delivered. It is calculated as follows: **Missing Rate = Number of test messages with no identification status / Total number of test messages sent** | | **SPF** | This entry shows the percentage of messages that passed the SPF sender authentication. | | **DKIM** | This entry shows the percentage of messages that were verified by DomainKeys Identified Mail (DKIM). | | **Status** | This entry shows whether the inbox monitoring test is complete. | ## Related Topics [Inbox Services](/v1/docs/inbox-services)