Inbox Services: Account Setup
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    Inbox Services: Account Setup

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    Article summary

    ​Navigation Path​

    Administration > Inbox Services > Account Setup

    What can I do in this window?

    • View basic information about Inbox Services for your Mapp Engage instance.

    • Deactivate or reactivate ​Inbox Services.

    • Set limits to inbox rendering and monitoring tests.

    Account Setup

    Administration > Inbox Services > Account Setup

    This section provides general information about the available Inbox Services and allows you to enable or disable the features.

    Setting

    Description

    ​Basic Information​

    Shows information about the add-on. These fields cannot be edited.

    ​Authentication​

    • Child Account Name:​ This is shown for information.

    • Regenerate child account API key: This​ button recreates the API key to connect your Mapp Engage system to the inbox services provider.

      This function is only available to the project manager. This key can be regenerated if there are errors in the inbox monitoring or if the account is inactive. These errors occur only if the key is expired, locked, or not generated upon system creation.

    ​Features​

    • Inbox Rendering & Monitoring:​ This toggle switch turns the inbox rendering and monitoring feature off and on. The default setting is ​Yes​ (on).

    • Inbox Rendering test limit: Any limit to your system's number of inbox rendering tests appears here.

    • Inbox monitoring test limit: Any limit to your system's number of inbox monitoring tests appears here.

    • Expiration date: An expiration date of this feature on your system appears here.

    ​Save​

    Saves any changes that you make to the Inbox Services settings.

    There is no prompt. If you make changes and exit the page, your changes are not saved automatically.


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