Jobs

There are over 30 different event-based jobs available in the system. They are listed here with a short description and a link to a separate page with more information. The jobs are divided into the following categories: Single Messages​ These job...

This job was previously called: Transfer Member. This job performs two actions: it removes a member from a source group and adds a member to a target group. The actions are preformed simultaneously. Add: The member is added to the target group...

This job adds a member to a group. He becomes a member of the group. The contact must already exist in the system. This is not an import job. As a contact can be a member of multiple groups, all existing group memberships are retained. A contact ...

This job adds an existing Engage contact to a Acquire (DMP) audience group. The contact must exist in the system. This job does not import new contacts. You need permission​ 1603 Automations: Use Data Management Platform​ to view and use this jo...

This job adds an email address to a group blacklist. In Engage, a blacklist is a register of email addresses that should not be contacted. A group-wide blacklist prevents communication from one specific group in the system. Blacklisted contacts are ...

This job was previously called: ​Add to Robinson List (S)​. This job manages the Robinson list that is connected with your Engage system. Use this job to add or remove an email address, email domain, or mobile number to the Robinson list of an Enga...

This job adds an email address to the system blacklist. In Engage, a blacklist is a register of addresses that should not be contacted. The system-wide blacklist prevents communication from any group in the system. It is not possible to use this jo...

This job grants additional credits to the credit account of a system user. In Engage, you must have a credit account to send messages, upload images, or import files. The credits on this account let you send messages and complete other system tasks...

This job changes the read mode of a member of specific group. The read mode stores information about how a member prefers to receive messages within a group. This job changes one member's read mode preferences, not the group settings (see Read Mod...

This job deletes a contact from the system. The email address or mobile number and all data that are associated with this contact are permanently deleted. There is no possibility to restore data that has been deleted with this job. Hint: This job...

This job executes all profile-based automations in the system with the current status ​Applied​. A profile-based automation changes the attribute data of recipients in the system. Only profile-based automations with the status ​Applied​ are execute...

This job exports data from the system. In contrast to the job ​Generate Report for Download​, the exports are not defined in advance. This job offers a number of configurable exports. Most of the export data is raw data pertaining to the addresses ...

This job exports statistics for a group message. This includes message information, delivery performance, contact activity information and conversions. The statistics are exported to an email address or a server. The export is in Excel or CSV forma...

The job exports detailed results from an import job to a specified location. Frequently, this report is used for automated processing. You can use the report to synchronize external contact lists or identify contacts who were not imported successfu...

This job was previously called Send Group Status XML Report (S/U). This job generates a group status report as an XML file. The report can be sent to an email account or exported to a server. The job settings determine the amount of detail included...

This job incrementally increases or decreases a numerical profile attribute. This is used to count the total number of message opens, clicks or conversions a contact completes. Both standard and custom user attributes can be changed. Member attribu...

This job deactivates a contact in a Engage group. This job is used in combination with the event ​ Response Received (C) ​. With this combination, when an address produces a response, you can immediately deactivate the contact in the same group or ...

This job removes a contact from all groups in the system. This effectively ends all memberships in the system. The contact receives no further emails from the system unless he is again added to a group. The address and profile data are not deleted....

This job removes a contact from one group. All other memberships remain unaffected. Group-specific data (member attributes and group membership statistics) are deleted for this contact. Hint: The removal is not recorded as an unsubscribe in the g...

This job sends an HTTP request to an external server. This job provides an external server with information from an event. This event can include many types of information. For example: Contact ID Group ID Message ID Clicked links At...

This job sends an HTTP request to an external server. This job provides an external server with information from the Engage system or from an event. Use this job when you want to send information about a system user to an external server. If you w...

This job resends the most recent message or messages to a contact. For example, send new contacts the most recent message in the group immediately after they subscribe. You can resend from 1 to 10 messages. The messages resent are the most recently...

This job sends an email with a new password to a contact. The password is randomly generated. A contact cannot log into the Engage system. Your contacts only need a Engage password if you manage a preference center where contacts can change their m...

This job sends an email with a new password to a system user. The password is randomly generated. This job is restricted to system users. To send a new password to contacts, see Send New Password to Contact (C)​ . Hint: The system user who rece...

This job sends a prepared message to an email address or a server. The message must first be saved as a prepared message. This job sends single messages. All of the single messages share the same message ID. This means that only one sendout appears...

This job sends a prepared message to a single contact, for example when he subscribes to a group or replies to a message. This job sends single messages. All of the single messages share the same message ID. This means that only one sendout appears...

This job sends a prepared message to the members of a group, for example after an address import is finished. The message must be saved as a prepared message. After sendout, a prepared message remains saved in the system. This job sends group mess...

This job resends a previous group message to a contact, for example after he subscribes or is added to a group. It is possible to select from any group message sent previously in the system. Only one message is resent. The message sent with this j...

This job stores values ​​in a contact's profile attributes. Any existing values are overwritten. You can store up to 10 values in one automation. This job can be used to store data from the event directly to a profile attribute. For example, add th...

This job unsubscribes a contact from all groups in the system. The contact receives no further emails from the system unless he is again added to a group. The address and profile data are not deleted. Group-specific data (member attributes and group...

This job unsubscribes a member from one group. All other memberships remain unaffected. A group owner who is also a member of the group can be unsubscribed and still retain ownership of the group. Group managers, deactivated recipients, and members...

This topic describes how to add data from an event to a prepared message sent with an event-based automation. This applies to the following jobs: ​Send Prepared Message to Contact (C)​ ​Send Prepared Message to Address (S/C)​ Parameters...