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Batch Contact Deletion
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Recommendation
Mapp recommends that you switch from using Automations to using Whiteboards for more robust functionalities and improved user experience.
General information
This job deletes contacts from the system and is an upgraded version of the job Delete Contacts, as it can seamlessly delete large numbers of contacts (1000+).
The contacts to be deleted are selected from the system-wide databank with a mandatory segment.
The contact email address, mobile number, and all data that are associated with them are permanently deleted. There is no possibility to restore data that has been deleted with this job.
Some system users cannot be deleted. These include users who have the Owner in the system (for example, owners of groups, automations, or landing pages). Owners are skipped during execution and the automation owner is informed of the error via email. The remaining addresses in the selection are deleted.
Example
This job is used for list hygiene and for legal compliance. For example, unsubscribers can be permanently deleted on a regularly scheduled basis. The Delete Contacts function ensures that data of contacts who do not want you to contact them are permanently deleted and not stored in the system.
Configuration
Setting | description |
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Basic Settings |
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Define Segment |
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Schedule | This button saves your changes and opens the Schedule Time-based Automation window. Here you define the date and time of execution. For more information, see Schedule Time-Based Automation (window). |