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Integration Setup Process
This is a high-level process for setting up your Mapp Connect integrations. A) Create integration between the plugin and Mapp Engage With Mapp Connect, you can use predefined third-party integrations such as Magento (Adobe Commerce) or Zapier or...
Create an Integration
Procedures You can create a new generic integration or copy and adjust an existing one. Create a new integration Go to Data Management > Mapp Connect . Click Add New Integration . Select an integration type from the drop-down list. I...
Getting started with Mapp Connect and a custom plugin
Prerequisites General Technical knowledge of API and JSON is required You should be familiar with the following features of Mapp Engage: Groups Audience Related Data eCommerce Requirements for your app To build you...
Mapping
General Information Mapping is matching data from API calls to Mapp Engage data. For example, you can save contact attributes, email parameters, order history, etc., from your external app to the selected destination in Mapp Engage. What can I do...
Set Up Data Imports
Data imports are a powerful tool for syncing data from external sources into your Mapp Engage system. Prerequisites To set up data imports, you need to configure your connections (including path and regex) in the Credentials section. This is th...
Set Up a Mapp Connect Automation Event
The Mapp Connect Automation Event allows you to trigger Whiteboard automations from your third-party integrations and your own plugins. For example, you can have automations (customer journeys) started by an event registered in your Shopware platf...
Send Message and Update Contact Profile within one Call
Mapp Connect is a flexible asynchronous API that allows you to send a message to a contact and update Engage contact profile attributes or other Engage data types (such as Wishlist, Abandoned Cart, etc.) within one API call using nested mappings. U...
Enable Feedback via Response Queue or Callback URL
Overview Mapp Connect allows you to gather additional feedback on events processed through the platform. This feedback can be captured using two methods: Response Queue – Sends feedback to a response queue of type “mctFeedback.” Callbac...