Mapp Engage: Feature Sunsetting

22 Mar 2019 

Mapp has a new segmentation tool and CMS system for messages. Old features are no longer available for new systems and features are scheduled for sunsetting.

The following features are scheduled for sunsetting:

• Whiteboard (old)

• Selections

• CMS Message

Why?​

The new features rely on the new Mapp infrastructure, which is faster and more reliable than the old features and infrastructure.

When Does This Change Take Effect?​

Effective immediately.

As of November 2018, ​Whiteboard​, ​Selections​, and ​CMS Message​ are no longer available for new clients.

Mapp offers the following alternatives.

• For Whiteboard Mapp offers ​Whiteboard NEW​.

• For Selections, Mapp offers ​Segmentation Builder​.

• For CMS Messages, Mapp offers ​Content Management​.

How Does This Affect You?​

New client systems automatically have the new Whiteboard and All Engage clients are affected. Old features are not available for new clients.

If you already have ​Selections​, this feature continues to work until further notice.

If you already have a ​Whiteboard​, this feature continues as scheduled.

• Whiteboard NEW

  • Whiteboard NEW helps you send the right messages, with the right content, at the right time to the right contacts.

  • You can develop marketing campaigns that respond directly to the behavior of your contacts.

  • Track the performance of your marketing actions with Whiteboard Statistics.

• Automations

  • You can automate a single action that is based on a selected event or schedule the action for specific time.

• Segmentation Builder

  • You can use the information that is stored in contact profiles to create a selection.

  • You can develop marketing campaigns that respond directly to the behavior of your contacts

  • Track the performance of your marketing actions with Whiteboard Statistics.

• Content Management

  • Self-service frameworks, blocks, templates for easy management of mail formats.

  • Drag and Drop editing, easy for non-HTML users.

  • Dynamic RSS content.

For more information, contact your Account Manager.