--- title: "Subscriptions & Suppression" slug: "mapp-engage-subscriptions-suppression" status: "update" updated: 2026-08-03T08:45:09Z published: 2026-08-03T08:45:20Z canonical: "docs.mapp.com/mapp-engage-subscriptions-suppression" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.mapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Subscriptions & Suppression Subscriptions & Suppression brings together how contacts join your audience and how they are stopped from receiving messages: opt-in and opt-out (subscription), system-driven deactivation, and manual blacklists and Robinson lists. --- ## What This Covers - **Subscription** – how contacts opt in (including [double opt-in](/v1/docs/set-up-double-opt-in-with-the-email-channel)) and opt out. - **Contact Deactivation** – automatic suppression based on deliverability (bounces, spam complaints), and reactivation. See [How Contact Deactivation Works](/v1/docs/deactivation-basics). - **Blacklists and Robinson Lists** – manual and list-based suppression. See [Blacklist Management](/v1/docs/blacklists-basics) and [Robinson Lists](/v1/docs/robinson-lists). --- ## Start Here For a side-by-side comparison of every way a contact can be stopped from receiving messages – unsubscribe, deactivation, blacklist, removal, anonymization – see [Opt-out Methods](/v1/docs/opt-out-methods).