--- title: "Overview of the User Interface" slug: "mapp-engage-user-interfache" description: "Explore key features of your system's user interface, from navigation and messaging to audience management and automation workflows." tags: ["User Interface", "Mapp Engage"] status: "update" updated: 2026-10-21T13:59:22Z published: 2026-10-21T13:59:22Z canonical: "docs.mapp.com/mapp-engage-user-interfache" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.mapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Overview of the User Interface **Explore your system's main areas and features.** This page provides an overview of the key sections of the user interface, guiding you to the most relevant tools and functionalities. ## **Primary** Navigation ### Start Displays an overview of recent activities. [Learn more](/v1/docs/start). ### Dashboard Quick access to: - **Start:** Overview of contact and activity summaries. [Learn more](/v1/docs/start). - **Reports**: Generated reports. [Learn more](/v1/docs/reports-overview-window). - **Processes**: Background tasks and system processes. [Learn more.](/v1/docs/processes) ### Create New Quick access to commonly used actions: - **Message**: Start creating emails, SMS, or push notifications. [Learn more](/v1/docs/select-message-channel-type). - **Group**: Create and manage contact groups. [Learn more](/v1/docs/create-a-new-group). - **Whiteboard**: Create and edit automation workflows. [Learn more](/v1/docs/whiteboards). - **Attribute**: Create and manage contact attributes. [Learn more](/v1/docs/attribute-basics). ### Messages Expand this section for message-related workflows: - **Outbox**: View sent and scheduled messages. [Learn more](/v1/docs/processed-messages-overview-window). - **Prepared Messages**: Manage saved messages for automations or templates. [Learn more](/v1/docs/prepared-messages). - **Draft Messages**: Access unsent drafts for further editing. [Learn more](/v1/docs/draft-messages-overview-window). - **Inbox Rendering**: View rendering results for different inboxes. [Learn more](/v1/docs/view-inbox-rendering-results). - **AMP Email**: Manage AMP emails. [Learn more](/v1/docs/amp-for-email). - **Push Notifications**: Access push notification settings. [Learn more](/v1/docs/mobile-push). - **Web Push Notifications**: Reach your contacts through their preferred browser. [Learn more](/v1/docs/web-push-notifications-overview). - **In-App Messages**: Manage in-app messages. [Learn more](/v1/docs/in-app-messaging). - **System Messages**: View system-generated messages. [Learn more](/v1/docs/system-message). - **Limitations**: Control how many messages a contact receives. [Learn more](/v1/docs/message-limitation). - **Calendar**: Plan campaigns and monitor send-out schedules. [Learn more](/v1/docs/calendar-window). ### Audience Manage contact and profile data: - **Contact Management**: View and edit contact details. [Learn more](/v1/docs/audience-contact-management). - **Blacklists**: Manage lists that block messages to certain contacts. [Learn more](/v1/docs/blacklist). - **Segmentation**: - **Segmentation Builder**: Drag-and-drop tool to create segments. [Learn more](/v1/docs/segmentation-builder). - **Personalization**: Create personalized content. [Learn more](/v1/docs/personalization). - **CI Segments**: Use predefined segments from Mapp Intelligence. [Learn more](/v1/docs/managing-ci-segments). - **Deactivated**: View deactivated contacts. [Learn more](/v1/docs/deactivation). - **Group Management:** Manage contact groups for targeted messaging. [Learn more](/v1/docs/group-management). - **Location Management**: Define and target locations via mobile apps. [Learn more](/v1/docs/location-management). ### Content Create and manage content: - **Email**: Define your email building blocks. [Learn more](/v1/docs/engage-email). - **Content Store**: Store reusable content elements. [Learn more](/v1/docs/content-store). - **Voucher Manager**: Manage coupon codes for campaigns. [Learn more](/v1/docs/engage-syste-basics-content-voucher-manager). - **Landing Pages**: Create and publish landing pages. [Learn more](/v1/docs/engage-syste-basics-content-landing-pages). - **CMS Message**: Create and edit CMS messages. [Learn more](/v1/docs/how-cms-email-works). - **Microsites**: Build web pages, subscribe pages, and unsubscribe pages with drag and drop. [Learn more](/v1/docs/engage-syste-basics-content-microsites). ### Statistics Measure message performance: - **Group Messages**: View KPIs for group sendouts. [Learn more](/v1/docs/group-message-statistics-window). - **Single Messages**: View KPIs for individual sendouts. [Learn more](/v1/docs/single-message-statistics-overview-window). - **Contacts**: Analyze audience development. [Learn more](/v1/docs/contact-statistics). - **Sources**: Evaluate the origin of contact data. [Learn more](/v1/docs/statistics-source-statistics). ### Automations Set up automated campaigns and workflows: - **Whiteboards**: Manage and create automation workflows using the drag-and-drop interface. [Learn more](/v1/docs/whiteboards). - **Automations**: Our legacy automation tool. [Learn more](/v1/docs/online-help-automation). ### User Management Manage system users and permissions: - **System Users**: Create and manage user accounts. [Learn more](/v1/docs/system-users). - **Permissions**: Configure roles, permissions, and transfer security settings. [Learn more](/v1/docs/permissions). ### Data Management Handle integrations and exports: - **Mapp Connect**: Use add-ons and API connections to exchange data between third-party applications and Mapp Engage. [Learn more](/v1/docs/mapp-connect). - **Exports**: View and manage data exports, including XSLT style sheets for transforming XML export files. [Learn more](/v1/docs/export-options-in-mapp-engage). ### Administration Manage system settings and configurations: - **Attributes**: Manage detailed profile, group, and address data. Includes access to Related Data for storing large datasets in the cloud. [Learn more](/v1/docs/system-basics-attributes-1). - **Categories**: - **Link**: Group links for evaluation. [Learn more](/v1/docs/link-categories). - **Message**: Assign categories to messages. [Learn more](/v1/docs/message-categories). - **Group**: Categorize groups for easier management. [Learn more](/v1/docs/group-categories). - **Conversion Tracking**: Monitor and assess conversions. [Learn more](/v1/docs/conversion-tracking-basics). - **Content Element**: Organize content elements. [Learn more](/v1/docs/organize-content-store-elements-with-categories). - **Sources**: Categorize and evaluate data origins. [Learn more](/v1/docs/sources-overview-window). - **Log Tracker**: Monitor recent activity on your system. [Learn more](/v1/docs/monitoring-system-activity). - **Channels**: - **App**: Manage mobile app messaging. [Learn more](/v1/docs/channels-management). - **SMS**: Set up SMS messaging. [Learn more](/v1/docs/channels-management). - **Web**: Configure web push notifications. [Learn more](/v1/docs/channels-management). - **System Settings**: Adjust basic system settings, including passwords and feature configurations. [Learn more](/v1/docs/settings-tab). - **Account**: Manage user credits and credit allocations. - **eCommerce**: Search and manage Product Catalog data, orders, transactions, wishlists, and abandoned carts. Includes options for manual imports. [Learn more](/v1/docs/ecommerce). - **Usage Statistics**: Monitor system usage and quotas. [Learn more](/v1/docs/usage-statistics). - **Inbox Services**: Set up inbox rendering and inbox monitoring. [Learn more](/v1/docs/inbox-services). --- ## Utility Navigation The right-hand top navigation gives you immediate access to different tools, settings, and information sources in your system. ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/98b0f375-4721-4d72-985d-650501dfe88c.png) Access additional tools, settings, and information: - **Search**: Find items across your system. See "Global Search" below. - **Notifications**: *Currently unavailable*: This feature is no longer functional and will be removed in a future update. - **Switch Tools**: Access tools such as [Dashboards](/v1/docs/campaign-dashboards). - **Help**: Context-sensitive help provides guidance for your current view. - **User Settings**: Adjust personal settings, including: - **Account settings**: Update personal details. - **Interface language**: Change system language. See "Changing the Interface Language" below. - **Inactivity Timeout**: Adjust session length (default: 30 minutes). - **Logout**: End your session securely. --- ## Global Search The global search lets you search for any element (e.g., Messages, Groups) and contact in Mapp Engage. ### Navigation Path In the top navigation, click the search symbol and enter your search criteria. ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/ffe3d5be-9d69-478f-afa4-5afab2a0b7f4.png) ### What can I search for? - Element by **name**. The search result shows any element that matches the search criteria. - Element by **ID**. The search result shows only the element that matches the complete ID. - Contacts by **email address**, **mobile number**, and **mobile app alias**. You can either search for the full email address, mobile number, or app alias or a local part. For example, you can search for the part before the @ sign. --- ## Date Picker Many areas of Mapp Engage (e.g., Segmentation, Whiteboards, Statistics filters) use a common date picker component with the following selection modes: | Criterion | Description | | --- | --- | | **Specific Date** | Allows you to select a specific date. The whole day is considered. ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/7182b440-fcfa-40b1-b7c1-8d508c3b8796.png) | | **Specific Date Range** | Allows you to select a specific time range. By providing two dates, you can include (or exclude) entire days or specify the time boundaries. Open boundaries can be used both for "From" and "To": - **Any time after**, or - **Any time before** The preview at the bottom shows and displays a warning in case the Time Range is invalid. It also shows you the time zone that is used for this selection. ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/90df6167-7006-415f-9c81-c9eddd01a65c.png) | | **Relative Date** | Allows you to pick a specific day without providing a calendar date. Instead, you can make the date dependent on when the selection is executed. There are three different options: - **Before**: Choose how many days, weeks, months, or years before the run your contact took an action. The checkbox "Ignore year" allows skipping the year information. - **On Run**: Current day. If you check the "Ignore year" box, this day every year will be selected, also in the future. - **After**: Choose how many days, weeks, months, or years after the run your contact takes an action. The checkbox "Ignore year" allows skipping the year information. ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/b3ed2978-a58f-44cd-9bff-ded7db337c96.png) | | **Relative Date Range** | Allows you to select the time interval that is related to the moment in which the selection is executed. There are two options available here: **Before Run defines the time range in the past that was related to the moment of the selection run.** - Boundary "From" can be any time before the boundary "To" (open boundary), or the specific number of minutes, hours, days, weeks, months, or years before the run. - Boundary "To" can be the specific number of minutes, hours, days, weeks, months or years before the run, or the moment when the selection is executed. **After Run works with future time intervals.** - Boundary "From" can be the moment when the selection is executed, or the specific number of minutes, hours, days, weeks, months, or years after the run. - Boundary "To" can be the specific number of minutes, hours, days, weeks, months, or years after the run, or any moment after the boundary "From" (open boundary). ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/29d6cff0-5f5f-40f7-adbb-48d3a216ea13.png) |