---
title: "Mapp Engage: Whiteboard Templates & UI Refresh"
slug: "mapp-engage-whiteboard-templates-ui-refresh"
updated: 2025-12-10T14:05:01Z
published: 2025-12-10T14:05:01Z
canonical: "docs.mapp.com/mapp-engage-whiteboard-templates-ui-refresh"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mapp Engage: Whiteboard Templates & UI Refresh

**10 December 2025:** Creating a new Whiteboard is now faster and easier with a brand-new template library and an updated, modernized user interface.

---

## Key Benefits

- **Faster onboarding:** Users no longer start from an empty canvas - templates provide immediate structure and best-practice workflows.
- **Guided decision-making:** Pre-built scenarios help users choose the right Whiteboard for their goals, reducing uncertainty.
- **Enhanced usability:** A visual UI refresh makes Whiteboards easier and more intuitive to navigate.

![Overview of whiteboards for marketing campaigns with details on types and statuses.](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/WB overview(2).png)

---

## How Does It Work?

Mapp Engage now offers three ways to create a new Whiteboard: from scratch, by reusing an existing whiteboard, or from a template. The new template library offers a collection of ready-to-use Whiteboards designed for common scenarios across all communication channels.

Examples include:

- Welcome Message – A simple onboarding flow triggered after a new contact is added.
- Happy Birthday – An automated annual birthday message sent at the perfect time.
- Abandoned Cart – A reminder flow that encourages contacts to complete their purchase.

We will continue to expand the template library, so stay tuned for future updates!

To use a template:

1. Navigate to *Automation > Whiteboards*.
2. Select **Create new Whiteboard**.
3. Choose **Create from template**.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-Q52Z93BL.png)
4. Choose a template from the drop-down list.
5. Click **Select Template** to load it into the editor.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/image-H1JL6RNV.png)

A *Welcome Message* whiteboard created from a template

All templates are fully customizable, allowing you to adjust timing, conditions, and message nodes as needed.

---

## Availability

This update will be gradually rolled out to all Mapp Engage users between December 9 and 16, 2025. No activation is required - templates and the new UI will appear automatically. Your existing whiteboards will not be affected by this update.

## Related

- [Create an Event-Based Whiteboard](/create-an-event-based-whiteboard.md)
- [Create a Scheduled Whiteboard](/create-a-scheduled-whiteboard.md)
- [Create a Recurring Whiteboard Plan](/create-a-recurring-whiteboard-plan.md)
- [Whiteboards: Overview](/whiteboards-overview.md)
- [Whiteboards: Create](/whiteboards-create.md)