Mapp Intelligence: Analytics Usability Improvements

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17 Nov 2023 We have optimized the naming of some of our figures so that they are easier to understand and work better across the Mapp Cloud platform.

Key Benefits

  • New metric and dimension naming in Mapp Intelligence correspond with the naming used in Mapp Engage, making it easy to use them across both platforms.

  • The new names are more intuitive and user-friendly.

  • The quick calculation mode is removed so that all analysis calculations are performed on all available data.

What has changed?

A) Changes for URM dimensions and metrics

There are two major changes here:

  1. "Customer" is now "User".

  2. The phrase "URM" has been removed from all names.

The API keys and arrangetype remain unchanged.

See the full list

Old name

New name

URM - Custom Visitor Id

Custom Visitor Id

URM - Visitor Id

Visitor Id

URM - Days between contacts Avg.

User - Days between contacts Avg.

URM - Days between orders Avg.

User - Days between orders Avg.

URM - Days to 1st order Avg.

User - Days to 1st order Avg.

URM - Campaign New Visitor CLV

User - Campaign New Visitor CLV

URM - Customer Profile Conversion Rate %

User Profile - Conversion Rate %

URM - Customer Profile Discounts %

User Profile - Orders with Discount Rate %

URM - Customer Profile Return shipment Share %

User Profile - Return shipment Share %

URM - Customer Profile Order Value Avg.

User Profile - Order Value Avg.

URM - Customer Profile Visit Frequency Avg. (Days)

User Profile - Visit Frequency Avg. (Days)

URM - Age

User - Age

URM - City

User - City

URM - Country

User - Country

URM - Customer Profile Last Micro Customer Journey

User Profile - Last Micro Customer Journey

URM - Customer Profile Micro Status

User Profile - Micro Status

URM - Customer Profile Macro Status

User Profile - Macro Status

URM - Customer Lifetime Offer

User - Lifetime Offer

URM - Customer Profile Orders w. Discount

User Profile - Orders w. Discount

URM - Customer Discount Value

User Profile - Discount Value

URM - Customer Profile Discount Value

User Profile - Discount Value

URM - Customer Profile Orders

User Profile - Orders

URM - Customer Profile Page Impressions

User Profile - Page Impressions

URM - Customer Profile Returns

User Profile - Returns

URM - Customer Profile Order Value

User Profile - Order Value

URM - Customer Profile Visits

User Profile - Visits

URM - Days between orders

User - Days between orders

URM - Days between contacts

User - Days between contacts

URM - E-Mail Opt-in

User - E-Mail Opt-in

URM - Email Receiver Id

User - Email Receiver Id

URM - Customer Profile Days since First Contact

User Profile - Days since First Contact

User - Gender

User - Gender

URM - Days since Contact

User - Days since Contact

URM - Customer Micro Status

User - Micro Status

URM - Customer Macro Status

User - Macro Status

URM - Customer Page Impressions

User - Page Impressions

URM - Customer Visits

User - Visits

URM - Customer Orders w. Discounts

User - Orders w. Discounts

URM - Customer Discount Value

User - Discount Value

URM - Customer Orders

User - Orders

URM - Customer Order Value

User - Order Value

URM - Days since Order

User - Days since Order

URM - Customer RFE Group

User - RFE Group

URM - Customer RFM Group

User - RFM Group

URM - Customer Profile Days since Last Contact

User Profile - Days since Last Contact

URM - Customer Profile Days since Last Order

User Profile - Days since Last Order

URM - Last Visit with a Purchase

User - Last Visit with a Purchase

URM - Last Visit

User - Last Visit

URM - Postal Code

User - Postal Code

User - Predicted Churn Probability %

User - Predicted Churn Probability %

URM - Predicted Churn Probability % (interval 10)

User - Predicted Churn Probability % (interval 10)

URM - Predicted Conversion Probability %

User - Predicted Conversion Probability %

URM - Predicted Conversion Probability % (interval 10)

User - Predicted Conversion Probability % (interval 10)

URM - Predicted Customer Lifetime Value

User - Predicted Customer Lifetime Value

URM - Predicted CLV

User - Predicted CLV

URM - Predicted CLV (interval 50)

User - Predicted CLV (interval 50)

URM - Predicted Order Value Next 30 Days

User - Predicted Order Value Next 30 Days

URM - Predicted Next Order Value

User - Predicted Next Order Value

URM - Customer Profile RFE Group

User Profile - RFE Group

URM - Customer Profile RFM Group

User Profile - RFM Group

URM - Street

User - Street

B) The Form Fields Abandons metric

The "Form Fields Abandons" metric has been renamed to stop causing confusion with the " Qty Abandoned Form Fields" metric.

Old name

New name

Form Fields Abandons

Last Form Field Cursor (Abandoned Form)

For more information, see Last Form Field Cursor (Abandoned Form).

C) Page Load Time

Page Load Time is a custom parameter that needs to be activated to collect the loading time of a specific page via a plugin. You will only see it if you've activated the custom parameter.

There are two updates to this parameter:

  1. "Page Load Time" is now called "Page Load Time (ms)" to specify that the time is displayed in milliseconds. 

    Old name

    New name

    Page Load Time

    Page Load Time (ms)

    If you set up the page load parameter in the parameter config, it will be created with the new name. You can rename existing parameters within the parameter setup.

  2. The decimals will be removed from the sum metric by default.
     

For more information, see Page Load Time.

D) Quick Calculation Mode

The quick calculation mode is removed. All analysis calculations will be performed on all available data and not on a random 20% sample, giving you a complete picture of your data at all times.

Availability

This feature went live on November 17th.