Overview
This section allows you to manage message categories across the platform. Users can view, create, edit, archive, or delete categories that help organize and classify messages for easier tracking and segmentation.
Navigation Path
Administration > Categories > Message
Settings
Setting | Description |
|---|---|
Message Category Name | Displays the name of the message category. Set when creating or editing a category. |
Owner | Indicates who created the category. The owner cannot be changed. |
Created | Shows when the category was created. This value is automatically recorded. |
Actions
Action | Description |
|---|---|
New Message Category | Opens a creation form where users can define a category name and description. |
Edit | Opens the edit view to modify an existing category's name or description. |
Archive | Archives selected categories. Archived categories are hidden from the active view but can be reactivated later. |
Show Archived Message Categories | Displays archived message categories. |
Additional Information
Archived categories remain stored in the system and can be reactivated anytime.
Deletion is permanent and should be used with caution.