The Messages section gives you access to all tools that help you create, manage, and deliver communications in Mapp Engage. Whether you’re building personalized campaigns, sending transactional updates, or automating multi-channel journeys – this is the place where you design how your content reaches your audience.
Use this section to craft engaging messages, optimize delivery across channels, and ensure consistent, compliant communication with your contacts.
Email: Design and send email campaigns using templates, dynamic content, and personalization features.
SMS & Push: Reach your audience instantly with mobile notifications and text messages.
In-App & Web Push: Deliver messages directly within apps or browsers to enhance customer engagement and retention.
Transactional Messages: Send time-sensitive communications such as order confirmations, password resets, or alerts with reliable delivery.
System Messages: Configure and manage system-generated communications, such as double opt-in confirmations, password recovery, or account notifications.
Message Automation: Automate sendouts using events, schedules, or behavior triggers. Integrate with other Mapp Engage tools for end-to-end journeys.
Testing & Optimization: Use A/B testing, previews, and sendout controls to refine message design and maximize impact.