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        Messages

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        Message Basics

        General Information In Mapp Engage, you can create different types of messages to communicate with your contacts over multiple channels: Email Message AMP Email Message Push Notification In-App Message SMS Message Web P...

        Outbox

        5 Articles in this category

        Prepared Messages

        5 Articles in this category

        Draft Messages

        3 Articles in this category

        Group Messages and Single Messages in Mapp Engage

        This topic explains the differences between group messages and single messages in Mapp Engage. Use this information to understand how Mapp Engage tracks and evaluates your messages. Message Types ​Group Messages Group messages are sent to some o...

        Select Message Channel Type

        Navigation Path​ Create New​ > ​Message ​ Purpose ​Step 1.  Type​  is the first step of the message creation process in Mapp Engage. Here you enter basic information about your message and select the channel for your message: Em...

        Email

        1 Article in this category

        SMS Messaging

        SMS remains a key channel for marketers. Today, almost everyone owns a mobile device, and most people have their phones with them all the time. SMS helps you to get connected - and stay connected - to your contacts. Use SMS to engage with contacts ...

        Mobile Push

        A mobile push notification is a short message that is sent through your app to the mobile device of your contact. To receive the notification, the contact must install your app on their devices and agree to accept the push notifications. Push notifi...

        In-App Messaging

        In-App messaging in Mapp Engage gives you multiple​ opportunities to connect with your audiences. In addition to the standard Web In-App feature, Mapp also offers Native In-App messaging. Advantages The In-App feature helps you custom-tailor messa...

        System Messages

        10 Articles in this category

        Personalization

        Mapp Engage lets you insert personalized content into messages that you send to different contacts. You can generate many different personalized message variations automatically from one centrally managed message draft. The ​Personalization Bu...

        Mapp Engage Variables

        20 Articles in this category

        Sendout

        6 Articles in this category

        Transactional Messages

        4 Articles in this category

        Response Queue Service

        Response Queue Service Overview The Response Queue Service stores all responses registered by your Engage system. It allows you to access event information as it is collected, providing quicker access compared to a Raw Data Export. Key Features ...

        mbox

        2 Articles in this category

        Calendar

        Calendar gives you a consolidated view of all email, SMS, and mobile push messages that you schedule or send. The calendar format provides a different perspective of your marketing activity. Check your calendar to see which messages are scheduled fo...