Visits

A visit (or session) represents a user’s interaction with the website. It begins when a user views the first page or triggers the first event (such as clicking a link). The visit ends after 30 minutes of inactivity—meaning no pages were viewed or events recorded. This period, known as the “session timeout,” can be configured within Mapp Intelligence.

Short Facts
Counts the dimension Session-IDs (count metric) Standard scope: Visits Auto scope in the filter engine: Visitors The count is per webbrowser. If different Customer IDs are passed within a visit, a new visit starts with the passing of each new ID.

Analysis examples

A user views three pages on August 28:

Analysis: Visitor > Traffic
Two visits are shown for the corresponding day because there were more than 30 minutes between the pages "search" and "home.”
Analysis: Navigation > Pages > Pages
In the pages analysis, the example yields the following results:

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Filter example

Show only data of users that performed more than three visits:

Find more examples for interesting filters in this how-to: Filter: Engagement of Visitors