---
title: "Overview of the User Interface"
slug: "navigation"
updated: 2025-09-03T06:43:03Z
published: 2025-09-03T06:43:03Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview of the User Interface

**Explore your system's main areas and features.** This page provides an overview of the key sections of the user interface, guiding you to the most relevant tools and functionalities.

## **Primary** Navigation

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/0f6535c6-2a0d-40f9-874c-f965965f237d.png)

### Start ![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/9385a5e6-2cd5-45f2-abf1-1e47f73928ca.png)

Displays an overview of recent activities. [​Learn more](/v1/docs/start).

### Dashboard

Quick access to:

- **Start:**Overview of contact and activity summaries. [​Learn more](/v1/docs/start).
- ​**Reports**:​ Generated reports. [​Learn more](/v1/docs/reports-overview-window).
- **Processes**:​ Background tasks and system processes. [​Learn more.​](/v1/docs/processes)

### Create New

Quick access to commonly used actions:

- **​Message**:​ Start creating emails, SMS, or push notifications. [​Learn more](/v1/docs/select-message-channel-type).
- ​**Group**:​ Create and manage contact groups. [​Learn more](/v1/docs/create-a-new-group).
- **Whiteboard**: Create and edit automation workflows. [Learn more](/v1/docs/whiteboards).
- **Attribute**: Create and manage contact attributes. [Learn more](/v1/docs/attribute-basics).

### Messages

Expand this section for message-related workflows:

- ​**Outbox**:​ View sent and scheduled messages. [Learn more](/v1/docs/processed-messages-overview-window).
- **Prepared Messages**:​ Manage saved messages for automations or templates. [Learn more](/v1/docs/prepared-messages).
- ​**Draft Messages**:​ Access unsent drafts for further editing. [Learn more](/v1/docs/draft-messages-overview-window).
- **​Inbox Rendering**: View rendering results for different inboxes. [Learn more](/v1/docs/view-inbox-rendering-results).
- **AMP Email**: Manage AMP emails. [Learn more](/v1/docs/amp-for-email).
- **Push Notifications**: Access push notification settings. [Learn more](/v1/docs/mobile-push).
- **Web Push Notifications**: Reach your contacts through their preferred browser. [Learn more](/v1/docs/web-push-notifications-overview).
- **In-App Messages**: Manage in-app messages. [Learn more](/v1/docs/in-app-messaging).
- **​System Messages**:​ View system-generated messages. [Learn more](/v1/docs/system-message).
- ​**Limitations**:​ Control how many messages a contact receives. [Learn more](/v1/docs/message-limitation).
- **Calendar**:​ Plan campaigns and monitor send-out schedules. [Learn more](/v1/docs/calendar-window).

### Audience

Manage contact and profile data:

- ​**Contact Management**:​ View and edit contact details. ​[Learn more](/v1/docs/audience-contact-management).
- ​**Blacklists**:​ Manage lists that block messages to certain contacts. [Learn more](/v1/docs/blacklist).
- ​**Segmentation**:
  - **Segmentation Builder**:​ Drag-and-drop tool to create segments. [Learn more](/v1/docs/segmentation-builder).
  - ​**Personalization**: Create personalized content. [Learn more](/v1/docs/personalization).
  - **CI Segments**: Use predefined segments from Mapp Intelligence. [Learn more](/v1/docs/managing-ci-segments).
- ​**Deactivated**:​ View deactivated contacts. [Learn more](/v1/docs/deactivation).
- **Group Management:** Manage contact groups for targeted messaging. [Learn more](/v1/docs/group-management).
- **Location Management**: Define and target locations via mobile apps. [Learn more](/v1/docs/location-management).

### Content

Create and manage content:

- ​**Email**: Define your email building blocks. [Learn more](/v1/docs/engage-email).
- **Content Store**:​ Store reusable content elements. [Learn more](/v1/docs/content-stores).
- **Voucher Manager**:​ Manage coupon codes for campaigns. [Learn more](/v1/docs/voucher-manager).
- **​Landing Pages**:​ Create and publish landing pages. [Learn more](/v1/docs/landing-pages).
- ​**CMS Message**:​ Create and edit CMS messages. [Learn more](/v1/docs/cms-messages).
- **Microsites**: Create landing pages, subscription forms, preference centers, and more. [Learn more](/v1/docs/microsites).

### Statistics

Measure message performance:

- **​Group Messages**:​ View KPIs for group sendouts. [Learn more](/v1/docs/group-message-statistics-window).
- ​**Single Messages**:​ View KPIs for individual sendouts. [Learn more](/v1/docs/single-message-statistics-overview-window).
- ​**Contacts**:​ Analyze audience development. [Learn more](/v1/docs/contact-statistics).
- ​**Sources**:​ Evaluate the origin of contact data. [Learn more](/v1/docs/statistics-source-statistics).

### Automations

Set up automated campaigns and workflows:

- ​**Whiteboards**:​ Manage and create automation workflows using the drag-and-drop interface. [Learn more](/v1/docs/whiteboards).
- **Automations**: Our legacy automation tool. [Learn more](/v1/docs/online-help-automation).

### User Management

Manage system users and permissions:

- **​System Users**:​ Create and manage user accounts. [Learn more](/v1/docs/system-users).
- **Permissions**: Configure roles, permissions, and transfer security settings. [Learn more](/v1/docs/permissions).

### Data Management

Handle integrations and exports:

- **Mapp Connect**: Use add-ons and API connections to exchange data between third-party applications and Mapp Engage. [Learn more](/v1/docs/mapp-connect).
- **Exports**:​ View and manage data exports, including XSLT style sheets for transforming XML export files. [Learn more](/v1/docs/export-options-in-mapp-engage).

### Administration

Manage system settings and configurations:

- ​**Attributes**:​ Manage detailed profile, group, and address data. Includes access to Related Data for storing large datasets in the cloud. [Learn more](/v1/docs/attributes).
- **Categories**:​
  - **Link**: Group links for evaluation. [Learn more](/v1/docs/link-categories).
  - **Message**: Assign categories to messages. [Learn more](/v1/docs/message-categories).
  - **Group**: Categorize groups for easier management. [Learn more](/v1/docs/group-categories).
  - **Conversion Tracking**: Monitor and assess conversions. [Learn more](/v1/docs/conversion-tracking-basics).
  - **Content Element**: Organize content elements. [Learn more](/v1/docs/administration-content-element-category).
  - **Sources**: Categorize and evaluate data origins. [Learn more](/v1/docs/sources-overview-window).
- **Log Tracker**:​ Monitor recent activity on your system. [Learn more](/v1/docs/monitoring-system-activity).
- **Channels**:​
  - **App**: Manage mobile app messaging. [Learn more](/v1/docs/channels-management).
  - **SMS**: Set up SMS messaging. [Learn more](/v1/docs/channels-management).
  - **Web**: Configure web push notifications. [Learn more](/v1/docs/channels-management).
- ​**System Settings**:​ Adjust basic system settings, including passwords and feature configurations. [Learn more](/v1/docs/settings-tab).
- ​**Account**:​ Manage user credits and credit allocations.
- **eCommerce**: Search and manage Product Catalog data, orders, transactions, wishlists, and abandoned carts. Includes options for manual imports. [Learn more](/v1/docs/ecommerce).
- **Usage Statistics**: Monitor system usage and quotas. [Learn more](/v1/docs/usage-statistics).
- **Inbox Services**: Set up inbox rendering and inbox monitoring. [Learn more](/v1/docs/inbox-services).

---

## **Utility** Navigation

The right-hand top navigation gives you immediate access to different tools, settings, and information sources in your system.

![](https://cdn.document360.io/554b9b98-6720-4d8b-9919-c7b203d72648/Images/Documentation/98b0f375-4721-4d72-985d-650501dfe88c.png)

Access additional tools, settings, and information:

- **Search**: Find items across your system. [Learn more](/v1/docs/global-search).
- **Notifications**: *Currently unavailable*: This feature is no longer functional and will be removed in a future update.
- **Switch Tools**: Access tools such as [Dashboards](/v1/docs/campaign-dashboards).
- **Help**: Context-sensitive help provides guidance for your current view.
- **User Settings**: Adjust personal settings, including:
  - **Account settings**: Update personal details.
  - **Interface language**: Change system language.
  - **Inactivity Timeout**: Adjust session length (default: 30 minutes).
  - **Logout**: End your session securely.
