When you create a CMS email message, the system opens the New Email Message window.
In this window, you define the internal message name and select the template that determines the structure of the email.
For a conceptual overview of email message types and the overall email creation workflow, see the Email Channel Basics.
Navigation Path
Create New > Message > Email Message > Content Management
You can also access the window via:
Content > CMS Messages
Name
Defines the internal name of the message.
Used only inside the system (for example, in statistics)
Not visible to recipients
Maximum length: 250 characters
Avoid using parentheses () if the name is used in link tracking. Parentheses are not URL-encoded and can break links.
Template Selection
Lists all available email templates.
Select a template to define the layout of the message. If no template is selected, the first template in the current view is used.
Templates can be displayed as cards or as a list. In list view, templates can be filtered and sorted using the column headers.