---
title: "Pause or Resume an Email Sendout"
slug: "pause-and-resume-a-sendout"
updated: 2026-02-03T14:37:29Z
published: 2026-02-03T14:37:29Z
canonical: "docs.mapp.com/pause-and-resume-a-sendout"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pause or Resume an Email Sendout

### Goal

Temporarily stop an active email sendout and continue it later if needed.

> [!WARNING]
> Warning
> 
> Once the message has been handed off to the delivery server, it cannot be interrupted.

### Prerequisites

- The message sendout must have already started.
- You must have permission to manage message sendouts.

### Procedures

#### Pause a Sendout

1. In the main navigation, click *Messages > Outbox*.
2. In the **Processed Messages** window, locate the message you want to pause.
3. In the **Actions** column, click **Pause**.
  - The message status changes from **Processing** to **Paused**.
  - The sendout stops after the current work package is completed.

#### Resume a Sendout

1. In the main navigation, click *Messages > Outbox*.
2. In the **Processed Messages Overview** window, locate the paused message.
3. In the **Actions** column, click **Resume**.
  - The message status changes from **Paused** to **Processing**.
  - The sendout continues from where it was paused.

### Result

The sendout is temporarily interrupted and can be resumed at any time. When resumed, Mapp Engage continues the sendout from the point where it was paused.