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      Permissions for Content Management
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      Permissions for Content Management

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      Article summary

      Mapp Engage uses permissions to manage who can view, create, edit, or delete different types of content within the Content Management System (CMS). Each content type has specific permissions, allowing teams to work efficiently and securely based on their roles.

      1. Core CMS Elements

      The CMS in Mapp Engage is based on four main elements:

      • Frameworks – Define the structure of email templates (layout, metadata)

      • Blocks – Reusable content elements (e.g., headers, footers, text-image blocks)

      • Email Templates – Combine frameworks and blocks to provide consistent layouts

      • Email Messages – Finalized content created from a template and sent to contacts

      Each of these elements has four possible permission levels:

      • Use – View and select existing items

      • Create – Add new items

      • Edit – Modify existing items

      • Delete – Remove items from the system

      2. Permission Overview (Simplified)

      Element

      Use

      Create

      Edit

      Delete

      Frameworks

      ✅

      ✅

      ✅

      ✅

      Blocks

      ✅

      ✅

      ✅

      ✅

      Email Templates

      ✅

      ✅

      ✅

      ✅

      Email Messages

      ✅

      ✅

      ✅

      ✅

      Additional permissions include:

      • Assign – Assign CMS items to another user

      • View All – View all CMS items, even those not assigned to you

      Permissions are assigned per user role. If something is missing from your view, it may be due to missing permissions.

      3. Typical Role Setups

      Here are common permission configurations based on team roles:

      Email Developer

      • Full access to frameworks and blocks

      • Full access to templates and messages

      • Permission to use forms

      Email Marketing Manager

      • Use frameworks and blocks

      • Full access to templates and messages

      • Permission to use forms

      Content Creator

      • Use frameworks, blocks, forms, and templates

      • Full access to messages only

      4. Troubleshooting Access Issues

      If you’re unable to:

      • See or use a template

      • Edit a block

      • Create or delete a message

      …it is likely due to missing permissions. Please contact your system administrator or check your assigned role.

      Tip

      Most marketers only need full permissions for messages and access to approved templates and blocks. Structural changes (HTML, layout, design) should be managed by developers or admins.

      Full List of CMS Permissions (for reference)

      Name

      Permission Number

      Description

      ​Content Management: Use Frameworks​

      2100

      System user can view and use frameworks.

      ​Content Management: Create Frameworks​

      2101

      System user can create frameworks.

      ​Content Management: Edit Frameworks​

      2103

      System user can edit frameworks.

      ​Content Management: Delete Frameworks​

      2103

      System user can delete frameworks.

      ​Content Management: Use Blocks​

      2110

      System user can view and use blocks.

      ​Content Management: Create Blocks​

      2111

      System user can create blocks.

      ​Content Management: Edit Blocks​

      2112

      System user can edit the HTML code of blocks.

      ​Content Management: Delete Blocks​

      2113

      System user can delete blocks from the Mapp Engage system.

      Content Management: Use Email Templates​

      2120

      System user can view and use system templates.

      ​Content Management: Create Email Templates​

      2121

      System user can create email templates.

      ​Content Management: Edit Email Templates​

      2122

      System user can edit email templates.

      ​Content Management: Delete Email Templates​

      2123

      System user can delete email templates form the Mapp Engage system.

      ​Content Management: Use Email Messages​

      2130

      System user can view and use email messages.

      ​Content Management: Create Email Messages​

      2131

      System user can create email messages.

      ​Content Management: Edit Email Messages​

      2132

      System user can edit email messages.

      Content Management: Delete Email Messages​

      2133

      System user can delete messages from the Mapp Engage system.

      Content Management: Use Forms​

      2140

      System user can view and use forms.

      Content Management: Create Forms​

      2141

      System user can create forms.

      ​Content Management: Edit Forms​

      2142

      System user can edit forms.

      ​Content Management: Delete Forms​

      2143

      System user can delete forms from the Mapp Engage system.

      ​Content Management: Assign​

      2155

      System user can assign any Content Management object to another system user.

      ​Content Management: View All​

      2156

      System user can see all Content Management items, even those items that are not assigned to them.

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